Trabajo en equipo y control estadístico de procesos en Seis Sigma como fuentes de visión compartida: un análisis empírico de su efectividad en empresas europeas

• Autores: Leopoldo Gutiérrez Gutiérrez
• Localización: Revista europea de dirección y economía de la empresa, ISSN 1019-6838, Vol. 18, Nº 2, 2009, págs. 143-160
• Idioma: español
• Enlaces
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• Dialnet Métricas: 2 Citas
• Resumen

  • Los buenos resultados de la iniciativa de gestión de calidad Seis Sigma comienzan a extenderse con rapidez dentro del entorno empresarial. Numerosas organizaciones como Samsung, Motorola o American Express, aconsejan su implantación. Sin embargo, la investigación empírica que analiza este éxito aún es escasa. Este trabajo contribuye a desarrollar este campo y para ello estudia 66 empresas europeas que tienen implantada la metodología Seis Sigma. Se analiza un modelo que, apoyándose en la teoría objetivo, presenta al trabajo en equipo y al control estadístico de procesos propuestos por la metodología Seis Sigma, como antecedentes positivos para la visión compartida en la organización. Mediante un modelo de ecuaciones estructurales se demuestra este efecto positivo, contribuyendo a la literatura que analiza los beneficios de la implantación de Seis Sigma.

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