Tendencias investigativas en el uso de la Inteligencia Artificial en el Turismo

• Alejandro Valencia-Arias ^[3] ; Wilmer Londoño-Celis ^[4] ; Luis Fernando Garcés-Giraldo ^[3] ; Adriana Arboleda-Lopez ^[3] ; Paula Andrea Rodriguez-Correa ^[1] ; Erica Agudelo-Ceballos ^[1] ; Renata Teodori de la Puente ^[2]
  1. [1] Instituto Tecnológico Metropolitano

     Instituto Tecnológico Metropolitano

     Colombia

     
  2. [2] Universidad Ricardo Palma

     Universidad Ricardo Palma

     Perú

     
  3. [3] Corporación Universitaria Americana,Colombia
  4. [4] Institución Universitaria Marco Fidel Suárez., Colombia

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• Localización: RISTI: Revista Ibérica de Sistemas e Tecnologias de Informação, ISSN-e 1646-9895, Nº. Extra 69, 2024, págs. 560-572
• Idioma: español
• Títulos paralelos:
  • Research trends in the use of Artificial Intelligence in Tourism
• Enlaces
  • Texto completo (pdf)
• Resumen
  • español

    La inteligencia artificial ha ganado importancia en la industria turística, transformando la gestión y mejora de experiencias turísticas, sin embargo, existen vacíos de investigación que justifican la realización de una bibliometría exhaustiva en este campo. Por tanto, el objetivo es examinar las tendencias investigativas sobre usos de la inteligencia artificial en el turismo. Se plantea un análisis bibliométrico siguiendo las directrices establecidas en la declaración PRISMA-2020. La bibliometría muestra un crecimiento notable en la investigación sobre IA en turismo, especialmente en 2021, 2022 y 2023. Autores como Tussyadiah I, Sivathanu B y Pillai R son reconocidos debido a su notable impacto y visibilidad. En los últimos años, se destacan temas como “robots con inteligencia artificial”, “Internet inalámbrico de dispositivos” y “grandes volúmenes de datos”. Asimismo, la investigación identifica conceptos sólidos y en crecimiento, reflejando así, un interés creciente y subraya la importancia de seguir investigando esta área en el futuro.

  • English

    Artificial Intelligence has gained importance in the tourism industry, transforming the management and improvement of tourist experiences; however, there are research gaps that justify conducting an exhaustive bibliometrics in this area. Therefore, the objective is to examine research trends on the use of artificial intelligence in tourism. A bibliometric analysis is proposed, following the guidelines established in the PRISMA-2020 declaration. The bibliometric analysis shows a remarkable growth of research on AI in tourism, especially in the years 2021, 2022 and 2023. Authors such as Tussyadiah I, Sivathanu B and Pillai R are recognized for their notable impact and visibility. In recent years, topics such as Artificial Intelligence Robots, Wireless Internet of Devices, and Big Data have been highlighted. Similarly, the research identifies solid and growing concepts, reflecting a growing interest and underscoring the importance of continuing research in this area in the future.

• Referencias bibliográficas
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