Ibrahim Eskandar Ibrahim Fadhel, Syed Zulkarnain Bin Syed Idrus, Mohd Syukri Yeoh Abdullah, Amani Ali Elmetwaly Ali Ibrahim, Mazni Omar, Shatina Saad
Latest studies reported that systems success measure suffers from mix of results and limited models that help in success measurement and evaluation. Because of systems models are domain specific and context related, there is a dire need for taking the measure to other perspectives like using related external factors such as management support or using software engineering theories such as ISO 25010. This study aimed to move the measure from a business perspective to other perspectives. This study investigated NIAS-Mukalla student satisfaction based on security, management support, computer anxiety and usefulness. All these independent variables found to be positively and significantly affected the satisfaction of the users. NIAS-Mukalla students were satisfied with the web-based systems.