Nias-mukalla web based systems success measurement and students satisfaction evaluation based on security factor of systems quality engineering theory (ISO 25010) and other factors

• Ibrahim Fadhel, Ibrahim Eskandar ^[2] ; Syed Idrus, Syed Zulkarnain Bin ^[3] ; Abdullah, Mohd Syukri Yeoh ^[1] ; Ibrahim, Amani Ali Elmetwaly Ali ^[4] ; Omar, Mazni ^[5] ; Saad, Shatina ^[6]
  1. [1] National University of Malaysia

     National University of Malaysia

     Malasia

     
  2. [2] School of Human Development and Techno-communication, University Malaysia Perlis, Perlis, Malaysia & Department of Computer and Information Systems, National Institute of Administrative Science (NIAS), Yemen.
  3. [3] Green Advanced Computing and Technology (GREAT) Research Group - CEGeoGTech, University Malaysia Perlis, Perlis, Malaysia & School of Human Development and Techno-communication, University Malaysia Perlis, Perlis, Malaysia.
  4. [4] School of Human Development and Techno-communication, University Malaysia Perlis, Perlis, Malaysia.
  5. [5] College of Science and Arts, School of Computing University Utara Malaysia. Kedah, Malaysia.
  6. [6] Faculty of Business and Management, University Teknologi Mara. Selangor, Malaysia & Center of Technology and Supply Chain Management, University Teknologi Mara. Selangor, Malaysia.

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• Localización: Independent Journal of Management & Production, ISSN-e 2236-269X, Vol. 10, Nº. 6, 2019, págs. 2102-2123
• Idioma: inglés
• DOI: 10.14807/ijmp.v10i6.967
• Enlaces
  • Texto completo (pdf)
• Resumen

  • Latest studies reported that systems success measure suffers from mix of results and limited models that help in success measurement and evaluation. Because of systems models are domain specific and context related, there is a dire need for taking the measure to other perspectives like using related external factors such as management support or using software engineering theories such as ISO 25010. This study aimed to move the measure from a business perspective to other perspectives. This study investigated NIAS-Mukalla student satisfaction based on security, management support, computer anxiety and usefulness. All these independent variables found to be positively and significantly affected the satisfaction of the users. NIAS-Mukalla students were satisfied with the web-based systems.

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