Influencia del engagement académico en la lealtad de estudiantes de posgrado: un abordaje a través de un modelo de ecuaciones estructurales

• Autores: Judith Cavazos-Arroyo, Francisca Cecilia Encinas Orozco
• Localización: Estudios Gerenciales: Journal of Management and Economics for Iberoamerica, ISSN 0123-5923, Vol. 32, Nº. 140, 2016, págs. 228-238
• Idioma: español
• DOI: 10.1016/j.estger.2016.07.001
• Enlaces
  • Texto completo (pdf)
• Dialnet Métricas: 14 Citas
• Resumen

  • Este estudio se enfocó en medir las creencias de autoeficacia académica, el compromiso afectivo con la universidad y el impacto del engagement académico sobre la lealtad de los estudiantes de posgrado en la prestación de servicios educativos; lo anterior se desarrolló a través de una investigación empírica, no experimental, de naturaleza explicativa y transversal. La unidad de análisis se conformó por estudiantes de posgrado de las áreas de ingeniería, negocios y ciencias sociales. La muestra fue no probabilística aplicada en el área de posgrados de una universidad privada en México, obteniéndose 484 encuestas válidas. Los resultados muestran que la lealtad incrementa en tanto mayor sea el engagement de los estudiantes en su proceso académico. A su vez, tanto las creencias de autoeficacia académica percibida como el compromiso afectivo son predictores de la lealtad, a través del engagement académico.

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