Acceso usuarios
Research on the relationship between integrity and organizational citizenship behaviors (OCBs) has been inconsistent and confusing. We trace some of the confusion to the way that the integrity construct has been defined in the literature. Some researchers have conceptualized integrity as word-action consistency and congruence between the actor's values and the values of observers judging that action, often through a moral lens (moral integrity [MI]). More recently, a second group of researchers has restricted the domain of integrity to word-action alignment alone (behavioral integrity [BI]), separating out the values congruence component. In this article, we consider word-action consistency and values congruence as separate but linked constructs that interact when predicting OCBs. Across two samples, we present evidence that the positive relationship between BI and certain OCBs is strengthened when values congruence is higher. We elaborate on the implications of these findings for both theory and practice.
