Los sistemas de inteligencia de negocio como soporte a los procesos de toma de decisiones en las organizaciones

• Autores: José L. Roldán, Gabriel A. Cepeda Carrión, José Luis Galán González
• Localización: Papeles de economía española, ISSN 0210-9107, Nº 132, 2012, págs. 239-260
• Idioma: español
• Enlaces
  • Texto completo
• Dialnet Métricas: 2 Citas
• Referencias bibliográficas
  • ABUKARI, K., y JOB, V. (2003), «Business intelligence in action», CMA Management, 77(1): 15-18.
  • ACKOFF, R. L. (1967), «Management misinformation systems», Management Science, 14: B147-B156.
  • ANDERSON-LEHMAN, R.; WATSON, H. J.; WIXOM, B. H., y HOFFER, J. A. (2004), «Continental Airlines flies high with real-time business intelligence»,...
  • AVERWEG, U., y ROLDÁN, J. L. (2006), «Executive information system implementation in organisations in South Africa and Spain: A comparative...
  • AZEVEDO, A., y SANTOS, M. F. (2009), «Business intelligence: State of the art, trends, and open issues», 1st International Confe rence on...
  • BARC (2011), The BI survey 10. The customer verdict [en línea]. Disponible en: http:// www.bi-survey.com/.
  • BITTERER, A. (2010), The BI(G) discrepancy: Theory and practice of business intelligence, Gartner Insight, 2 Aug, ID: G00176038.
  • BOSE, R. (2009), «Advanced analytics: Opportunities and challenges», Industrial Ma nagement & Data Systems, 109: 155- 172.
  • BPM STANDARDS GROUP (2005), Performance management industry leaders form bpm standards group, Press release [en línea]. Disponible en: http://www.bpmpartners....
  • BUCHER, T., y GERICKE, A. (2009), «Processcentric business intelligence», Business Process Management Journal, 15: 408- 429.
  • BURNS, M. (2005), «Business intelligence survey», CA Magazine, 138(5): 18.
  • CLARK, T. D. JR.; JONES, M. C., y ARMSTRONG, C. P. (2007), «The dynamic structure of management support systems: Theory development, research...
  • CONESA CARALT, J., y CURTO DÍAZ, J. (2010), Introducción al Business Intelligence, UOC (Universitat Oberta de Catalunya), Barcelona.
  • CURTO, J. (2011), «Buscando la toma de decisiones eficiente», Information Builders International Summit 2011, Madrid, 6 de octubre.
  • DANS, E. (2011), «Big Data: una pequeña introducción», El Blog de Enrique Dans [en línea]. Disponible en: http://www. enriquedans.com/2011/10/big-data-unapequena-introduccion.html.
  • DAVENPORT, T. (2006), «Competing on analytics», Harvard Business Review, 84: 98-107.
  • DRESNER ADVISORY SERVICES (2011), Wisdom of crowds business intelligence market studyTM. Study findings and analysis report. Dresner Advisory...
  • ECKERSON, W. (2006), Performance dashboards, Wiley, Hoboken, NJ.
  • ELBASHIR, M., y WILLIAMS, S. (2007), «BI Impact: The assimilation of business intelligence into core business processes», Business Intelligence...
  • ELBASHIR, M. Z.; COLLIER, P. A., y DAVERN, M. J. (2008), «Measur ing the effects of business intel l igence systems: The relationship between...
  • EVELSON, B. (2011), Top 10 BI Predictions for 2012, Information management [en l ínea]. Disponible en: http:/ /www. information-management.com/blogs/...
  • GARTNER EXP (2010), Gartner EXP worldwide survey of nearly 1600 CIOs shows IT budgets in 2010 to be at 2009 levels, Press release [en línea]....
  • GOLD, A. H.; MALHOTRA, A., y SEGARS, A. H. (2001), «Knowledge management: An organizational capabilities perspective», Journal of Management...
  • GÓMEZ VIEITES, A., y SUÁREZ REY, C. (2009), Sistemas de información. Herramientas prácticas para la gestión empresarial, 3.a ed., RA-ma, Madrid.
  • GONZALES, M. (2011), «Success factors for business intel l igence and data warehousing maturity and competitive advantage», Business Intelligence...
  • GOODHUE, D. L.; WIXOM, B. H., y WATSON, H. J. (2002), «Realizing business benefits through CRM: Hitting the right target in the right way»,...
  • HANNULA, M., y PIRTTIMAKI, V. (2003), «Business intelligence empirical study on the top 50 Finnish companies», Journal of American Academy...
  • HERSCHEL, R., y JONES, N. E. (2005), «Knowledge management and business intelligence: The importance of integration», Journal of Knowledge...
  • HERSCHEL, R., y YERMISH, I. (2009), «Knowledge management in business intelligence», en KING, W. R., Annals of Information Systems, Springer,...
  • HOU, C.-K., y PAPAMICHAIL, K. N. (2010), «The impact of integrating enterprise resource planning systems with business intelligence systems...
  • HUBER, G. P. (1984), «The nature and design of post-industrial organizations», Management Science, 30: 928-951.
  • IBM COGNOS (2011), «Case studies for business intelligence and financial performance management: Banco Pastor, S.A.» [en línea]. Disponible...
  • IDC (2011a), Estudio business analytics en España 2011, IDC, Madrid.
  • IDC (2011b), European BI Tools Forecast, 2011-2015: BI Starts to Go Mainstream, 2011-2015, IDC, Madrid.
  • INFORMATION BUILDERS (2011a), «CECA» [en l ínea]. Disponible en: http:/ /www. informationbuilders.es/clientes/PDFs_ Clientes/CECA.pdf.
  • INFORMATION BUILDERS (2011b), «RENFE» [en línea]. Disponible en: http://www.informationbuilders.es/ clientes/PDFs_Clientes/Renfe.pdf.
  • KAPLAN, R. S., y NORTON, D. P. (1997), El cuadro de mando integral, Gestión 2000, Barcelona.
  • KAPLAN, R. S., y NORTON, D. P. (2004), Mapas estratégicos: Convirtiendo los activos intangibles en resultados tangibles, Gestión 2000, Barcelona.
  • KERN, J. (2011), «IDC predicts 2012 surge for mobile, cloud», Information management [en línea]. Disponible en: http://www. i n f o r m a...
  • LINDERMAN, K.; SCHROEDER, R. G.; ZAHEER, S., y CHOO, A. S. (2003), «Six sigma: A goal-theoretic perspective», Journal of Operations Management,...
  • LUFTMAN, J., y ZADEH, H. S. (2011), «Key information technology and management issues 2010-11: An international study», Journal of Information...
  • MORRIS, H. (2003), «The financial impact of business analytics: Build vs. buy», DM Review, 13(1): 40-41.
  • NEGASH, S. (2004), «Business intelligence», Communications of the Association for Information Systems, 13: 177-195.
  • NEGASH, S., y GRAY, P. (2003), «Business intelli gence», Proceedings of the Ninth Americas Conference on Information Systems, pp. 3190-3199.
  • OXFORD ECONOMICS (2011), La nueva economía digital. Cómo va a transformar los negocios, Oxford Economics, UK.
  • PIRTTIMAKI, V.; LONNQVIST, A., y KARJALUOTO, A. (2006), «Measurement of business intelli gence in a Finnish telecommunications company», The...
  • POPOVIC, A.; TURK, T., y JAKLIC, J. (2010), «Conceptual model of business value of business inte l l igence systems», Management, 15: 5-30.
  • POURSHAHID, A.; RICHARDS, G., y AMYOT, D. (2011), «Toward a goal-or iented, business intelligence decision-making framework», en BABIN, G.;...
  • POWER, D. J. (2007), A Brief History of Decision Support Systems, version 4.0 [en línea]. Disponible en: http://DSSResources.COM/ history/dsshistory.html.
  • QUINN, K. (2009), How business intelligence should work. The connection between strategic, analytical, and operational initiatives, White...
  • RANJAN, J. (2008), «Business justification with business intelligence», VINE: The journal of information and knowledge management systems,...
  • RICHARDSON, J. (2011), The Consumerization of BI: Emerging Technologies to Watch in 2011, Gartner, Inc.
  • ROBBINS, J. (2009), «The return on corporate performance management», Business Intelligence Journal, 14: 8-13.
  • ROLDÁN SALGUEIRO, J. L. (2001), «Ejecutivos, organizaciones y sociedad post-industrial: Un análisis del papel de las tecnologías de la información»,...
  • ROLDÁN, J. L., y LEAL, A. (2003), «Executive information systems in Spain: A study of current practices and comparative analysis», en MORA,...
  • SALLAM, R. L.; RICHARDSON, J.; HAGERTY, J., y HOSTMANN, B. (2011), Magic Quadrant for Business Intelligence Platforms, Gartner RAS Core Research...
  • SAP (2004), «Hojiblanca» [en línea]. Dispo nible en: http://www.sap.com/spain/ company/Customers / success /pdf / Hojiblanca.pdf.
  • SAP(2008), «Lacasa» [en línea]. Disponible en: http://www.sap.com/spain/company/ Customers/success/pdf/SS_Lacasa.pdf.
  • SIMON, H. (1977), The new sc ience of management decision, Prentice-Hall, Englewood Cliffs, NJ.
  • SMITH, D., y CROSSLAND, M. (2008), «Realizing the value of business intelligence», en AVISON, D; KASPER, G. M.; PERNICI, B.; RAMOS, I., y...
  • SUTCLIFF, M. (2004), «Beyond ROI...; Justifying a business intelligence initiative», DM Review, 14(1): 44.
  • TURBAN, E., y ARONSON, J. E. (2001), Decision support systems and intelligent systems, Prentice Hall, 6.a ed., Upper Saddle River, NJ.
  • TURBAN, E.; SHARDA, R.; ARONSON, J. E., y KING, D. (2008), Business intel l igence: A managerial approach, Pearson Prentice Hall, Upper Saddle...
  • TURBAN, E.; SHARDA, R., y DELEN, D. (2011), Decision support and business intelligence systems, Prentice Hall, 9.a ed., Upper Saddle River,...
  • TURBAN, E., y VOLONINO, L. (2010), Information technology for management. Transforming organizations in the digital economy, John Wiley &...
  • UNIVERSIDAD DE SEVILLA (2009), «Proyecto de Excelencia P06-SEJ-01994: Tecnologías y sistemas de información: un estudio de su influencia y...
  • WATSON, H. J. (2009), «Tutorial: Business intelligence – past, present, and future», Communications of the Association for Information Systems,...
  • WATSON, H. J.; ABRAHAM, D. L.; CHEN, D.; PRESTON, D., y THOMAS, D. (2004), «Data warehousing ROI: Justifying and assessing a data warehouse»,...
  • WATSON, H. J.; GOODHUE, D. L., y WIXOM, B. H. (2002), «The benefits of data warehousing: Why some organizat ions real ize exceptional payoffs»,...
  • WEIDONG, Z.; WEIHUI, D., y KUNLONG, Y. (2010), «The relationship of business intelligence and knowledge management», The 2nd IEEE Internat...
  • WHITE, D. (2011), Agile BI. Three Steps to Analytic Heaven, Aberdeen Group, April.
  • WILLAMS, S. (2004), «Assessing BI readiness: A key to BI ROI», Business Intelligence Journal, 9(3): 15-23.
  • WILLIAMS, S., y WILLIAMS, N. (2006), The profit impact of business intelligence, Morgan Kaufmann, San Francisco.
  • WIXOM, B., y WATSON, H. (2010), «The BI-based organization», International Journal of Business Intelligence Research, 1: 13-21.
  • WHITTEN, J. L.; BENTLEY, L. D., y BARLOW, V. M. (1996), Análisis y diseño de sistemas de información, Irwin, Burr Ridge, IL.
  • WU, J. (2000), «Business intelligence: Calculating the ROI for business intel l igence», Information Management (July 13) [en l ínea]. Disponible...