International student complaint behaviour: Understanding how East-Asian business and management students respond to dissatisfaction during their university experience

• Autores: David Hart, Nigel Coates
• Localización: The international journal of management education, ISSN 1472-8117, Vol. 9, Nº. 4, 2011, pág. 57
• Idioma: inglés
• DOI: 10.3794/ijme.94.380
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