Techno-society at the service of memory institutions: Web 2.0 in museums

• Autores: Federica Mancini, Cèsar Carreras Monfort
• Localización: Catalan journal of communication & cultural studies, ISSN 1757-1898, Vol. 2, Nº. 1, 2010, págs. 59-76
• Idioma: inglés
• DOI: 10.1386/cjcs.2.1.59_1
• Texto completo no disponible (Saber más ...)
• Dialnet Métricas: 3 Citas
• Resumen

  • Social media have the potential to transform the museum visitor into an active participant involved in the creation of knowledge. Nevertheless, the application of the relatively new social computing concept to the cultural heritage sector faces many challenges. Consequently, a greater understanding of the features of the different communication channels and the new methods for measuring the success (or failure) of an exhibition is required. First, we analyse the impact of the use of Web 2.0 technologies on cultural institutions while highlighting the opportunities and risks of user participation. Secondly, we examine some of the experiments implemented by memory institutions paying particular attention to these institutions' interactive relationships with their publics on the Internet. Finally, we explore some hypotheses about the fears of many Catalan institutions in relation to the sociocultural web, and provide a series of recommendations for the introduction of Web 2.0 technologies in museums that will achieve positive results.

• Referencias bibliográficas
  • Alexander, C., et al. (2008), ‘Beyond Launch: Museum Videos on YouTube’, in J. Trant and D. Bearman (eds), Museums and the Web 2008: Proceedings...
  • Bernstein, S. (2008), ‘Where Do We Go From Here? Continuing with Web 2.0 at the Brooklyn Museum’, in J. Trant and D. Bearman (eds), Museums...
  • Bowen, J. (2008), ‘Wiki Software and Facilities for Museums’, in J. Trant and D. Bearman (eds), Museums and the Web 2008: Proceedings (CD-ROM),...
  • Carey, S. and Jeffrey, R. (2006), ‘Audience Analysis in the Age of Engagement’, in J. Trant and D. Bearman (eds), Museums and the Web 2006:...
  • Carreras, C. (2004), Situació de les Tecnologies de la Informació a les Institucions de la Memòria a Catalunya en desembre de 2004, Barcelona:...
  • Carreras, C. and Munilla, G. (2005), Patrimonio digital, UOC: Barcelona.
  • Carreras, C. and Redondo, S. (2006), Situació de les Tecnologies de la informació a les institucions de la memòria a Catalunya en desembre...
  • Chan, S. (2008), ‘Towards New Metrics Of Success For On-line Museum Projects’, in J. Trant and D. Bearman (eds), Museums and the Web 2008:...
  • Giaccardi, E. (2007), ‘Cross-Media Interaction for the Virtual Museum: Reconnecting to Natural Heritage in Boulder, Colorado’, in Y. Kalay,...
  • Green, H. and Hannon, C. (2006), ‘Their Space: Education for a digital gene- ration’, London: DEMOS Foundation, 20 January, http://www.demos.co.uk/...
  • Grynsztejn, M. and Samis, P. (2007), ‘Interview with Madeleine Grynsztejn’, 5 July, San Francisco: San Francisco Museum of Modern Art.
  • Healy, K. (2002), ‘Digital Technology and Cultural Goods’, The Journal of Political Philosophy, 10:4, pp. 478–500.
  • Hooper-Greenhill, E. (1994), Museums and Their Visitors, London: Routledge.
  • ICOM (2007), Statutes, General Assembly, http://icom.museum/statutes.html. Accessed 16 February 2010.
  • Innova Expodidáctica (2008), Blocs MhiC: Fem un Museu – Yo también he sido inmigrante, del Museu d’història de la immigració de Catalunya,...
  • Kaushik, A. (2007), ‘Blog Metrics: Six Recommendations For Measuring Your Success’, Blog: Occam’s Razor, http://www.kaushik.net/avinash/2007/11/blog-metrics-six-recommendations-for-measuring-your-success.html. Accessed...
  • Kelly, L. and Russo, A. (2008), ‘From Ladders Of Participation To Networks Of Participation: Social Media And Museum Audiences’, in J. Trant...
  • Kerckhove, D. de (2000), L‘intelligence des réseaux, Paris: Éditions Odile Jacob.
  • Leuf, B. and Cunningham, W. (2001), The Wiki Way: Quick Collaboration on the Web, Addison-Wesley Longman Publishing Co., http://wiki.org/?WikiWay. Accessed...
  • Li, C. (2007), ‘Social Technographics. Mapping Participation In Activities Forms The Foundation Of A Social Strategy’, MA, Cambridge: Forrester...
  • Meeker, M. (2005), The Age of Engagement, http://www.morganstanley. com/institutional/techresearch/pdfs/age_of_engagement.pdf. Accessed 25...
  • Mancini, F. and Carreras, C. (2010), ‘Techno-society at the service of memory institutions: Web 2.0 in museums’, Catalan Journal of Communication...
  • Redondo, S. and Carreras, C. (2005), Situació de les Tecnologies de la informació a les institucions de la memòria a Catalunya en desembre...
  • Rothfarb, R. and Doherty, P. (2007), ‘Creating Museum Content and Community in Second Life’, in J. Trant and D. Bearman (eds), Museums and...
  • Rushkoff, D. (2005), ‘Get Back in the Box Thought Virus #2: Open Source and the Authorship Society’, http://www.rushkoff.com/2005/11/get-back-in-...
  • Russo, A., Watkins, J., Kelly, L. and Chan, S. (2008), ‘Participatory Communication with Social Media’, Curator, 51:1, pp. 21–31.
  • Samis, P. (2008), ‘“Who Has The Responsibility For Saying What We See? Mashing up Museum, Artist, and Visitor Voices”, On-site and On-line’,...
  • Schwartz, J. (2005), The Participation Age, http://blogs.sun.com/roller/page/ jonathan?entry=inevitability. Accessed 10 December 2008.
  • Silverman, L. (1995), ‘Visitor meaning-making in museums for a new age’, Curator, 38:3, pp. 161–170.
  • Simon, N. (2006), Museum 2.0 http://museumtwo.blogspot.com/2006/12/ what-is-museum-20.html. Accessed 16 April 2010.
  • Spadaccini, J. and Chan, S. (2007), ‘Radical Trust: The State of the Museum Blogosphere’, in J. Trant and D. Bearman (eds), Museums and the...