Relación entre las competencias distintivas y los resultados empresariales considerando el enfoque de gestión de la calidad en empresas de servicios

• Autores: Sonia Cruz Ros, Tomás Félix González Cruz
• Localización: Revista europea de dirección y economía de la empresa, ISSN 1019-6838, Vol. 18, Nº 2, 2009, págs. 39-62
• Idioma: español
• Texto completo no disponible (Saber más ...)
• Dialnet Métricas: 1 Cita
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