Acceso usuarios
Bennie D. Waller, R. Bryan Kethley, Troy A. Festervand
págs. 739-748
Quality management in New Zealand: A critical review
Don J. Houston, Julian K. McKean
págs. 749-758
págs. 759-777
Multi-attribute decision model for assessing components of total quality management
S. G. Deshmukh, R. S. Dalu
págs. 779-796
Do quality consultants offer a quality service?
Iñaki Heras Saizarbitoria 
, Frederic Marimon Viadiu , Martí Casadesús Fa
págs. 797-811
The impact of using flexible manufacturing systems on quality management practices
Mohamed A. Youssef, Bassam Al-Ahmady
págs. 813-825
Dimitris Skuras, Kostas Tsekouras, Efthalia Dimara
págs. 827-841
Yin-yang: A dialectical approach to total quality management
Miguel Pina E Cunha, Joaõ Vieira Da Cunha, Sônia Dahab
págs. 843-853
Culture surveys: monitoring and enhancing the impact of change programmes
Chris Swaffin-Smith, Marie-Christine Townsend, Richard Barnes
págs. 855-861
Using Taguchi methods to improve a control scheme by adjustment of changeable settings: A case study
K.G. Tamankar, N.R. Sarkar, Tirthankar Dasgupta
págs. 863-876
Quality management practices in a Flexible Manufacturing Systems (FMS) environment
Bassam Al-Ahmady, Mohamed A. Youssef
págs. 877-890
Kostas N. Dervitsiotis
págs. 891-893
