Acceso usuarios
Total quality management in financial services: Beyond the fashion the reality has to take off
C.R.J. Longco, M.A.A. Cox
págs. 323-333
Total quality management in financial services: Beyond the fashion the reality has to take off
C. R. J. LONGO M. A. A. COX
págs. 323-334
Does ISO 9000 have an effect on quality management practices? An international empirical study
T.S. Ragu-Nathan, S. Subba Rao
págs. 333-344
Does ISO 9000 have an effect on quality management practices? An international empirical study
S. SUBBA RAO, T. S. Ragu Nathan Luis E. Solis
págs. 335-346
The role of total quality management in enabling a primary health-care orientation
A.K. Aggarwal, Mohamed Zairi
págs. 347-359
The role of total quality management in enabling a primary health-care orientation
A. K. AGGARWAL MOHAMED ZAIRI
págs. 347-360
Forecasting quality of Indian manufacturing organizations: An exploratory analysis
Jiadeed Motwani, Ashok Kumar
págs. 361-373
Forecasting quality of Indian manufacturing organizations: An exploratory analysis
Jiadeep Motwani Ashok Kumar Mohamed A. Youssef Essam Mahmoud
págs. 361-374
Assessment of the role of the client's representative for quality improvement
A.D.F. Price, L. Jawaharnesan
págs. 375-389
Assessment of the role of the client's representative for quality improvement
L. JAWAHARNESAN A. D. F. PRICE
págs. 375-390
Evolution of the quality profession
Navin Shamji Dedhia
págs. 391-393
Evolution of the quality profession
Navin Shamji Dedhia
págs. 391-394
Total quality management sustaining audit tool: Description and use
B.G. Dale, R.J. Boaden
págs. 394-407
Total quality management sustaining audit tool: Description and use
B. G. DALE R. J. BOADEN M. WILCOX R. E. MCQUATER
págs. 395-408
págs. 409-416
Multi-response robust design by principal component analysis
CHAO-TON SU LEE-ING TONG
págs. 409-416
Hiroshi Yui, Gopal K. Kanji
págs. 417-428
Gopal K. Kanji, Hiroshi Yui
págs. 417-428
How do we practise quality principles in the performance measurement of critical success factors?
Ray Martin
págs. 428-443
Do we practise quality principles in the performance measurement of critical success factors?
RAY MARTIN
págs. 429-444
