págs. 5-6
Learning in the Regional Innovation Systems: An Agent Based Model
Santiago Quintero Ramírez, Walter Lugo Ruiz Castañeda, Jorge Robledo Velásquez
págs. 7-20
Benjamin Betancourt Guerrero, Gildardo Scarpetta Calero
págs. 21-35
Service quality and users’ satisfaction assessment in the health context in Mexico
Idolina Bernal González, Norma Pedraza Melo, Jesús Lavín Verástegui, Gabriela Monforte García
págs. 36-47
Job satisfaction of Chilean workers. A model of structural equations
María Margarita Chiang Vega, Nelly Gómez Fuentealba, Juan Pablo Hidalgo Ortiz
págs. 48-60
Oscar Iván Vásquez-Rivera
págs. 61-76
The use of interactive and diagnostic control systems in the management of an undergraduate course
Cristian Bau Dal Magro, Jaime Dagostim Picolo, Carlos Eduardo Facin Lavarda
págs. 77-95
Students’ loyalty in higher education: the roles of affective commitment, service co-creation and engagement
Francisca Cecilia Encinas Orozco, Judith Cavazos-Arroyo
págs. 96-110