A comparative excellence framework for communication management
Dejan Vercic, Ansgar Zerfass
págs. 270-288
Intangible resource management: social capital theory development for public relations
Melissa D. Dodd
págs. 289-311
Understanding learning in senior public relations practices: From boundary spanning to boundary dwelling
Mandy Powell, Magda Pieczka
págs. 312-327
Measuring online dialogic conversations’ quality: a scale development
Stefania Romenti, Chiara Valentini, Grazia Murtarelli, Katia Meggiorin
págs. 328-346
The buffering effect of industry-wide crisis history during crisis
Seul Lee, Sora Kim
págs. 347-362
Tiffany Schweickart, Jordan Neil, Ji Young Kim, Spiro Kiousis
págs. 363-380
Debunking the myth of denial’s effectiveness in crisis communication: context matters
W Timothy Coombs, Sherry Jean Holladay, An-Sofie Claeys
págs. 381-395
Online corporate social responsibility communication: an emerging country’s perspective
Kingsley Opoku Appiah, Mary Asare Amankwah, Lawrence Adu Asamoah
págs. 396-411