Sistemas de Gestión del Conocimiento: evolución temática y agenda investigativa

• Jackeline Valencia ^[1] ; Carlos Augusto Puerta Gil ^[3] ; Adriana Granda Garcia ^[3] ; Carlos Enrique Villegas ^[3] ; Ada Gallegos ^[2]
  1. [1] Universidad Ricardo Palma

     Universidad Ricardo Palma

     Perú

     
  2. [2] Universidad Nacional Mayor de San Marcos

     Universidad Nacional Mayor de San Marcos

     Perú

     
  3. [3] Fundación Universitaria Católica del Norte, calle 52 # 47 - 42, 050001, Medellín, Colombia

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• Localización: RISTI: Revista Ibérica de Sistemas e Tecnologias de Informação, ISSN-e 1646-9895, Nº. Extra 71, 2024, págs. 711-722
• Idioma: español
• Títulos paralelos:
  • Knowledge Management Systems: thematic evolution and research agenda
• Enlaces
  • Texto completo (pdf)
• Resumen
  • español

    Los sistemas de gestión del conocimiento (SGC) son vitales en la gestión empresarial al facilitar la adquisición, almacenamiento y utilización del conocimiento para decisiones efectivas y competitividad. La investigación ha abordado la influencia de la innovación digital y las comunidades de práctica en los SGC. Este estudio busca examinar las tendencias investigativas en SGC. La metodología se presenta a partir de un análisis bibliométrico que sigue pautas de PRISMA 2020. Los resultados indican que 2020 y 2022 fueron años destacados, reflejando un crecimiento constante. El cambio temático avanzó hacia Knowledge Sharing y Kms, adaptándose a las demandas actuales. Palabras clave emergentes incluyen Smes, Higher Education y Orgazational Culture, revelando atención en adaptación empresarial y educativa. Las conclusiones proporcionan una base sólida para la dirección futura, se debe mantener un compromiso constante con la investigación futura para seguir progresando en la comprensión y la mejora de estos entornos.

  • English

    Knowledge management systems (KMS) play a critical role in business management by enabling the acquisition, storage, and utilization of knowledge for effective decision-making and competitiveness. Research has explored the impact of digital innovation and communities of practice on QMS, and this study aims to investigate research trends in SGC. The methodology is outlined through bibliometric analysis, following PRISMA 2020 guidelines, using the Scopus and Web of Science databases. The results suggest that both 2020 and 2022 exhibited exceptional performance, demonstrating consistent expansion. The shift in theme reveals a concentration on Knowledge Sharing and Kms, addressing present needs. Prominent terms that are emerging consist of Smes, Higher Education, and Organizational Culture, showing attention on enterprise and educational adaptation. The discoveries establish a reliable basis for the prospective research direction of SGC.

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