Don’t Curb Your Enthusiasm!: The Role of Work Engagement in Predicting Job Performance

• Adela Reig-Botella ^[1] ; Pedro J. Ramos-Villagrasa ^[2] ; Elena Fernández-del Río ^[2] ; Miguel Clemente ^[1]
  1. [1] Universidade da Coruña

     Universidade da Coruña

     A Coruña, España

     
  2. [2] Universidad de Zaragoza

     Universidad de Zaragoza

     Zaragoza, España

     
• Localización: Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology, ISSN 1576-5962, Vol. 40, Nº 1, 2024, págs. 51-60
• Idioma: inglés
• DOI: 10.5093/jwop2024a5
• Títulos paralelos:
  • ¡No reprimas tu entusiasmo!: El papel del compromiso laboral en la predicción del desempeño
• Enlaces
  • Texto completo  1    2 (pdf) 
• Dialnet Métricas: 2 Citas
• Resumen
  • español

    Existe una evidencia sólida sobre el hecho de que los trabajadores comprometidos alcanzan altos niveles de desempeño. Sin embargo, la mayoría de las investigaciones no tienen en cuenta que el desempeño laboral es multidimensional. El presente estudio tiene como objetivos investigar la relación entre el compromiso laboral y el desempeño (de tarea, contextual, conductas contraproductivas y adaptativo) y determinar si el compromiso laboral aumenta la validez predictiva de los cinco grandes rasgos de personalidad en la predicción del desempeño. Se administró un cuestionario con las variables de interés a 365 trabajadores. Los análisis de regresión muestran que el compromiso laboral juega un papel en la predicción de todas las dimensiones del desempeño laboral. Los resultados también revelaron el funcionamiento diferencial de las dimensiones del compromiso laboral, siendo el vigor el principal predictor del desempeño de tarea y el segundo predictor del desempeño adaptativo, incluso cuando se controlan los rasgos de personalidad. Una gran absorción disminuye el desempeño de tarea, pero aumenta el contextual, mientras que la dedicación actúa como variable mediadora entre la personalidad (amabilidad y extraversión) y las conductas contraproductivas.

  • English

    Substantial evidence supports the idea that engaged workers reach high performance levels. Nevertheless, most research does not take into account that job performance is multidimensional. The current study aimed to investigate the relationship between work engagement and performance (task performance, contextual performance, counterproductive work behaviors, and adaptive performance) and determine whether work engagement provides incremental validity over the Big Five personality traits in the prediction of performance. A questionaire with the variables of interest was filled in by 365 workers. Regression analyses revealed that work engagement plays a role in all dimensions of job performance. Results also revealed the differential functioning of work engagement dimensions, with vigor as the main predictor of task performance and the second predictor of adaptive performance, even when considering personality. High absorption decreases task performance but increases contextual performance, while dedication mediates between personality (i.e., agreeableness and extraversion) and CWB.

• Referencias bibliográficas
  • Baard, S. K., Rench, T. A., & Kozlowski, S. W. J. (2014). Performance adaptation: A theoretical integration and review. Journal of Management,...
  • Babakuss, E., Yavas, U., & Karatepe, O. M. (2017). Work engagement and turnover intentions: Correlates and customer orientation as a moderator....
  • Bakker, A. B. (2009). Building engagement in the workplace. In R. J. Burke & C. L. Cooper (Eds.), The peak performing organization (pp....
  • Bakker, A. B. (2011). An evidence-based model of work engagement. Current Directions in Psychological Science, 20(4), 265-269. https://doi.org/10.1177/0963721411414534
  • Bakker, A. B., Albrecht, S. L., & Leiter, M. P. (2011). Key questions regarding work engagement. European Journal of Work and Organizational...
  • Bakker, A. B., & Bal, P. M. (2010). Weekly work engagement and performance: A study among starting teachers. Journal of Occupational and...
  • Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209-223. https://doi.org/10.1108/13620430810870476
  • Bakker, A. B., & Demerouti, E. (2018). Multiple levels in job demands-resources theory: Implications for employee well-being and performance....
  • Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2014). Burnout and work engagement: The JD-R approach. Annual Review of Organizational...
  • Bakker, A. B., Demerouti, E., Sanz-Vergel, A., & Rodríguez-Muñoz, A. (2023). La teoría de las demandas y recursos laborales: nuevos desarrollos...
  • Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2003). Dual processes at work in a call centre: An application of the job demands-resources...
  • Barría-González, J., Postigo, Á., Pérez-Luco, R., Cuesta, M., & García-Cueto, E. (2021). Assessing organizational climate: Psychometric...
  • Bennett, R. J., & Robinson, S. L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85(3), 349-360....
  • Byrne, Z. S., Peters, J. M., & Weston, J. W. (2016). The struggle with employee engagement: Measures and construct clarification using...
  • Campbell, J. P., & Wiernik, B. M. (2015). The modeling and assessment of work performance. Annual Review of Organizational Psychology...
  • Castellano, E., Muñoz-Navarro, R., & Toledo, M. S. (2019). Cognitive processes of emotional regulation, burnout and work engagement. Psicothema,...
  • Che, X., Guo, Z., & Chen, Q. (2021). The relationship between K-workers’ leader-member exchange, organizational citizenship behavior and...
  • Chen, H., Richard, O. C., Boncoeur, O. D., & Ford, D. L., Jr. (2020). Work engagement, emotional exhaustion, and counterproductive work...
  • Cropanzano, R., & Wright, T. A. (2001). When a “happy” worker is really a “productive” worker: A review and further refinement of the...
  • Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied...
  • Fernández-del-Río, E., Barrada, J. R., & Ramos-Villagrasa, P. J. (2021). Bad behaviors at work: Spanish adaptation of the Workplace Deviance...
  • Fernández-del-Río, E., Castro, A., & Ramos-Villagrasa, P. J. (2022). Dark tetrad and workplace deviance: Investigating the moderating...
  • Fredrickson, B. L. (2003). Positive emotions and upward spirals in organizations. In K. S. Cameron, J. E. Dutton, & R. E. Quinn (Eds.),...
  • Fredrickson, B. L., & Branigan, C. (2005). Positive emotions broaden the scope of attention and thought-action repertoires. Cognition...
  • Fukuzaki, T., & Iwata, N. (2022). Association between the five-factor model of personality and work engagement: A meta-analysis. Industrial...
  • Halbesleben, J. R. B., & Wheeler, A. R. (2008). The relative role of engagement and embeddedness in predicting job performance and turnover...
  • Hayes, A. F. (2022). Introduction to mediation, moderation, and conditional process analysis. Guildford Press.
  • Janssens, H., De Zutter, P., Geens, T., Vogt, G., & Braeckman, L. (2019). Do personality traits determine work engagement? Results from...
  • Jundt, D. K., Shoss, M. K., & Huang, J. L. (2015). Individual adaptive performance in organizations: A review. Journal of Organizational...
  • Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33, 692-724.
  • Kaltiainen, J., & Hakanen, J. (2022). Fostering task and adaptive performance through employee well-being: The role of servant leadership....
  • Kim, W. (2014). Introduction. In W. J. Rothwell (Ed.), Creating engaged employees: It’s worth the investment (pp. 1-17). ASTD Press.
  • Kim, W., Han, S. J., & Park, J. (2019). Is the role of work engagement essential to employee performance or “nice to have”? Sustainability,...
  • Koopmans, L. (2015). Individual Work Performance Questionnaire instruction manual. TNO Innovation for Life - VU University Medical Center.
  • Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., De Vet, H. C. W., & van der Beek, A. J. (2013). Measuring individual work performance:...
  • Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., De Vet Henrica C. W., & Van der Beek, A. J. (2011). Conceptual frameworks...
  • Liu, J., Seonghee, C., Shuang, Y., & Chenzhe, X. (2021). How and when does multitasking affect customer orientation of hotel employees?...
  • Lu, L., Lu, A. C. C., Gursoy, D., & Neale, N. R. (2016). Work engagement, job satisfaction and turnover intentions: A comparison between...
  • Luo, M., & Lei, J. (2021). Using the JD-R model to predict the organizational outcomes of social workers in Guangzhou, China. Journal...
  • Marques-Quinteiro, P., Ramos-Villagrasa, P. J., Passos, A. M., & Curral, L. (2015). Measuring adaptive performance in individuals and...
  • Meyers, M. C., Kooij, D., Kroon, B., de Reuver, R., & Van Woerkom, M. (2020). Organizational support for strengths use, work engagement,...
  • Monje Amor, A., Xanthopoulou, D., Calvo, N., & Abeal Vázquez, J. P. (2021). Structural empowerment, psychological empowerment, and work...
  • Muric, A., Soriano, A., Zappala, S., & Peiró, J. M. (2022). Can activity worthwhileness explain OCB-I change? The mediating role of positive...
  • Nandini, W., Gustomo, A., & Sushandoyo, D. (2022). The mechanism of an individual’s internal process of work engagement, active learning...
  • Neuber, L., Englitz, C., Schulte, N., Forthmann, B., & Holling, H. (2022). How work engagement relates to performance and absenteeism:...
  • Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior....
  • Park, Y., Lim, D. H., Kim, W., & Kang, H. (2020). Organizational support and adaptive performance: The revolving structural relationships...
  • Prieto-Díez, F., Postigo, Á., Cuesta, M., & Muñiz, J. (2022). Work engagement: Organizational attribute or personality trait?. Journal...
  • Ramos-Villagrasa, P. J., Barrada, J. R., Fernandez-del-Rio, E., & Koopmans, L. (2019). Assessing job performance using brief self-report...
  • Ramos-Villagrasa, P. J., Fernández-del Río, E., & Barrada, J. R. (2020). Does evil prevail? The “bright” and “dark” sides of personality...
  • Ramos-Villagrasa, P. J., Fernández-del Río, E., & Castro, A. (2022) Analysis of a brief biodata scale as a predictor of job performance...
  • Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings...
  • Ruiz-Zorrilla, P., Hernández, X., de Roda, A. B., Antino, M., & Rodríguez-Muñoz, A. (2020). Exploring daily patterns of work engagement...
  • Sackett, P. R., Zhang, C., Berry, C. M., & Lievens, F. (2021). Revisiting meta-analytic estimates of validity in personnel selection:...
  • Salanova, M., & Llorens, S. (2008). Estado actual y retos futuros en el estudio del burnout. Papeles del Psicólogo, 29(1) 59-67.
  • Salgado, J. F., & Moscoso, S. (2022). Cross-cultural evidence of the relationship between subjective well-being and job performance: A...
  • Schaufeli, W. B., Salanova, M., Gonzalez-Roma, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two-sample confirmatory...
  • Schaufeli, W. B., & Taris, T. W. (2014). A critical review of the job demands resources model: Implications for improving work and health....
  • Schaufeli, W. B., Taris, T., Le Blanc, P., Peeters, M., Bakker, A., & De Jonge, J. (2001). Can work produce health? The quest for the...
  • Schmitt, N. (2014). Personality and cognitive ability as predictors of effective performance at work. Annual Review of Organizational Psychology...
  • Shuck, B., & Wollard, K. (2010). Employee engagement and HRD: A seminal review of the foundations. Human Resource Development Review,...
  • Song, J. H., Chai, D. S., Kim, J., & Bae, S. H. (2018). Job performance in the learning organization: The mediating impacts of self-efficacy...
  • Sonnentag, S., & Frese, M. (2002). Performance concepts and performance theory. In S. Sonnentag (Ed.), Psychological management of individual...
  • Soto, C. J., & John, O. P. (2017). The next Big Five Inventory (BFI-2): Developing and assessing a hierarchical model with 15 facets to...
  • Spector, P. E., Bauer, J. A., & Fox, S. (2010). Measurement artifacts in the assessment of counterproductive work behavior and organizational...
  • Tu, B., Luo, X., Sitar, S., & Huang, C. (2022). Job demands, resources, and task performance in Chinese social workers: Roles of burnout...
  • van den Heuvel, M., Demerouti, E., Bakker, A. B., Hetland, J., & Schaufeli, W. B. (2020). How do employees adapt to organizational change?...
  • Viswesvaran, C., & Ones, D. S. (2000). Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4),...
  • Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship...
  • Woocheol, K. (2017). Examining mediation effects of work engagement among job resources, job performance and turnover intention. Performance...
  • Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources...
  • Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009). Reciprocal relationships between job resources, personal resources,...
  • Xie, X., Huang, C. C, Cheung, S., Zhou, Y., & Fang, J. (2021). Job demands and resources, burnout, and psychological distress of social...