Factors Affecting the Adoption of Destination Management Systems by Stakeholders: Proposal of an Explana-tory Model

• João Estêvão ^[1] ; Leonor Teixeira ^[3] ; Maria Joao Carneiro ^[2]
  1. [1] Instituto Politécnico de Viseu

     Instituto Politécnico de Viseu

     Viseu (São José), Portugal

     
  2. [2] Universidade de Aveiro

     Universidade de Aveiro

     Vera Cruz, Portugal

     
  3. [3] Institute of Electronics and Informatics Engineering of Aveiro / Research Unit on Govern-ance, Competitiveness and Public Policies, Department of Economics, Management, Indus-trial Engineering and Tourism, University of Aveiro, Aveiro, Portugal

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• Localización: Revista portuguesa de estudos regionais, ISSN-e 1645-586X, Nº. 65, 2023, págs. 101-120
• Idioma: inglés
• DOI: 10.59072/rper.vi65.125
• Títulos paralelos:
  • Fatores que Influenciam a Adoção de Sistemas de Gestão de Destinos pelos Stakeholders:: Proposta de um Modelo Explicativo
• Enlaces
  • Texto completo
• Resumen
  • English

    Despite Destination Management Systems’ (DMSs) important role in management and promotion of destinations, the research on factors influencing their adoption is scarce. This paper aims to empirically analyse the influence of a comprehensive range of factors on DMS adoption and propose a model. A questionnaire survey was applied to tourism players in a Portuguese region (Centro) without DMSs. Results were subsequently analysed using Principal Component Analyses and multiple linear regres-sions. The study corroborates the findings of previous research. However, it also provides new insights, revealing a positive influence of available resources and strategic vision of stakeholders on the stake-holders’ willingness to adopt DMSs and a negative impact of alternative web platforms and inexistence of complementary DMSs, on adoption intentions. Based on the findings, the DMSs’ Adoption Model (DeMSAM) is proposed.

  • português

    Apesar do importante papel dos Sistemas de Gestão de Destinos (SGD) na gestão e promoção dos destinos, a investigação sobre os fatores que influenciam a sua adoção é escassa. Este artigo visa analisar empiricamente a influência de uma gama abrangente de fatores na adoção de SGD e proporum modelo. Foi aplicado um inquérito por questionário a agentes de turismo numa região portuguesa (Centro) sem SGD. Os resultados foram subsequentemente analisados utilizando Análises de Componentes Principais e regressões lineares múltiplas. O estudo corrobora os resultados de pesquisas anteriores. Contudo, tam-bém revela uma influência positiva dos recursos disponíveis e visão estratégica dos atores do destino sobre a vontade dos intervenientes em adotar SGD e um impacto negativo de plataformas web alterna-tivas e a inexistência de SGD complementares, sobre as intenções de adoção. Com base nos resultados obtidos é proposto o Modelo de Adoção de SGD (DeMSAM).

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