Antecedentes da Satisfação Discente no Uso do Ambiente Virtual de Aprendizagem durante a Pandemia de Covid-19

• Martins, Alex Sandro Rodrigues ^[2] ; Frare, Anderson Betti ^[1] ; Quintana, Alexandre Costa ^[2] ; Quintana, Cristiane Gularte ^[2]
  1. [1] Universidade Federal de Santa Catarina

     Universidade Federal de Santa Catarina

     Brasil

     
  2. [2] Universidade Federal do Rio Grande - FURG
• Localización: Revista de Administração IMED, ISSN-e 2237-7956, Vol. 12, Nº. 2, 2022 (Ejemplar dedicado a: julho-dezembro), págs. 77-96
• Idioma: portugués
• DOI: 10.18256/2237-7956.2022.v12i2.4663
• Títulos paralelos:
  • Antecedent of Student Satisfaction in the Use of the Virtual Learning Environment during the Covid-19 Pandemic
• Enlaces
  • Texto completo (pdf)
• Resumen
  • English

    The study aims to analyze which behavioral factors (self-efficacy, pleasure and anxiety) of students are antecedents of satisfaction with the use of the virtual learning environment (VLE) for remote teaching, in an undergraduate course in Business Administration of a federal higher education institution (HEI) in southern Brazil, in times of pandemic. The sample included 89 students, and the study hypotheses were tested via structural equation modeling. The results demonstrate that regardless of the students’ gender or age, self-efficacy and pleasure are positively and significantly associated with satisfaction in using the VLE. In turn, anxiety in the use of technological devices does not show to be significantly associated with satisfaction in using the VLE of students. The findings can provide contributions to the literature on higher education learning in times of the Covid-19 pandemic, to the use of an information and communication technology in business higher education, and to discussion of antecedents of satisfaction in the use of technological resources. The study provides contributions to practice, through insights to teachers, students and others agents involved.

  • português

    O estudo tem por objetivo analisar quais os fatores comportamentais (autoeficácia, prazer e ansiedade) dos discentes são antecedentes da satisfação do uso do ambiente virtual de aprendizagem (AVA) para o ensino remoto, em um curso de graduação em Administração de uma instituição de ensino superior (IES) federal do sul do Brasil, em tempos de pandemia. A amostra contemplou 89 discentes. As hipóteses do estudo foram testadas via modelagem de equações estruturais. Os resultados demonstram que independente do gênero ou idade dos discentes, a autoeficácia e o prazer estão associados positiva e significativamente com a satisfação no uso do AVA. Por sua vez, a ansiedade no uso de aparatos tecnológicos não demonstra estar associada significativamente com a satisfação no uso do AVA dos discentes. Os achados podem fornecer contribuições para a literatura da aprendizagem no ensino superior em tempos de pandemia de Covid-19, para o uso de uma tecnologia da informação e comunicação no ensino superior da área de negócios, assim como para a discussão de antecedentes da satisfação no uso de recursos tecnológicos. O estudo proporciona contribuições para a prática, por meio de insights aos docentes, discentes e demais agentes envolvidos.

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