IA generativa y asistentes inteligentes

• Andrés Desantes de Mergelina ^[1]
  1. [1] CEO de 1Millionbot España
• Localización: Información Comercial Española, ICE: Revista de economía, ISSN 0019-977X, ISSN-e 2340-8790, Nº 938, 2025 (Ejemplar dedicado a: La transformación digital en la economía en España. Una visión en 2025), págs. 39-57
• Idioma: español
• DOI: 10.32796/ice.2025.938.7887
• Títulos paralelos:
  • Generative AI and Intelligent Assistants
• Enlaces
  • Texto completo
• Resumen
  • español

    El artículo analiza el desarrollo histórico de las interfaces humano-máquina, desglosa los elementos fundamentales de una interfaz conversacional (administrador, orquestador, integración de IA, entre otros) y evalúa su transición hacia la autonomía a través de la Agentic AI. Se incluyen ejemplos prácticos y consideraciones regulatorias. Las interfaces conversacionales han pasado de ser sistemas rígidos basados en reglas a herramientas avanzadas potenciadas por IA generativa. Aunque enfrentan desafíos como costes, seguridad y regulación, la integración de grandes modelos de lenguaje (LLM) y el enfoque hacia la autonomía (Agentic AI) posicionan a estos sistemas como el futuro de la interacción humano-máquina, transformando cómo nos comunicamos y trabajamos

  • English

    The article analyses the historical development of human-machine interfaces, breaks down the fundamental elements of a conversational interface (manager, orchestrator, AI integration, among others) and assesses their transition towards autonomy through Agentic AI. Practical examples and regulatory considerations are included. Conversational interfaces have evolved from rigid rule-based systems to advanced tools powered by generative AI. Although they face challenges such as cost, security and regulation, the integration of large language models (LLM) and the focus on autonomy (Agentic AI) position these systems as the future of human-machine interaction, transforming how we communicate and work.

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