Quality management journal

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  Año 2002, Vol. 9, Número 4

  • Seleccionado

    Quality Management in Education: Building Excellence and Equity in Student Performance

    J. S. Goldberg

    págs. 8-22

    
  • Seleccionado

    Development and Validation of a Perceived Business Quality Measurement Instrument

    J. C. B. Llusar

    págs. 23-38

    
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    Estimating Interrater Reliability of Examiner Scoring for a State Quality Award

    G. D. Coleman, E. M. Van Aken

    págs. 39-58

    
  • Seleccionado

    Cost-Effectiveness Based Performance Evaluation for Suppliers and Operations

    C.-C. Chen, C.-C. Yang

    págs. 59-73