págs. 262-267
Designing user-centered discovery and access services for enhanced virtual user experience
Paoshan W. Yue, Amalia K. Beisler
págs. 268-277
págs. 278-288
págs. 289-297
The great transition of scholarly communication at the thomas G. Carpenter library
Alice Eng, Cynthia J. Jordan, Marcella Lesher
págs. 298-302
págs. 310-313