Moderated Mediation between High Performance Work Systems (HPWS) and Employee Voice Behavior: The Role of Psychological Safety and Supportive Leadership

• Jawaria Abdul Jabbar ^[1] ; Sajid Haider ^[1] ; Muhammad Usman Qureshi ^[1]
  1. [1] COMSATS University Islamabad, Vehari Campus, Pakistan
• Localización: Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology, ISSN 1576-5962, Vol. 39, Nº 3, 2023, págs. 145-156
• Idioma: inglés
• DOI: 10.5093/jwop2023a15
• Títulos paralelos:
  • La mediación moderada entre los sistemas laborales de alto rendimiento y la opinión constructiva de los empleados: El papel que juega la seguridad psicológica y el liderazgo de apoyo
• Enlaces
  • Texto completo (pdf)
• Resumen
  • español

    Este estudio tiene como objetivo analizar el papel mediador que juega la seguridad psicológica en la relación entre los sistemas laborales de alto rendimiento (SLAR) y la opinión constructiva de los empleados. Además, se analiza el efecto moderador del liderazgo de apoyo en el efecto indirecto de los SLAR en la opinión constructiva a través de la seguridad psicológica. Se recogieron datos en una encuesta a empleados de banca de nivel medio y bajo (N = 261). Se llevó a cabo la validez/fiabilidad de los datos y las estimaciones aplicando los principios de modelación de ecuaciones estructurales de mínimos cuadrados parciales. Los resultados indican que la seguridad psicológica es mediadora del nexo entre los SLAR y la opinión constructiva, a la par que el liderazgo de apoyo potencia la opinión constructiva al reforzar el efecto de los SLAR en la seguridad psicológica. El estudio supone una contribución a la investigación en psicología organizacional al explicar de qué modo el liderazgo de apoyo contribuye al efecto indirecto de los SLAR en la opinión constructiva a través de la seguridad psicológica. El estudio tiene algunas limitaciones en cuanto a la validez externa y a la comprobación transversal de los datos.

  • English

    The objective of this study was to examine the mediating role of psychological safety in the relationship between high performance work systems (HPWS) and employee voice behavior. Moreover, this study examined the moderating effect of supportive leadership on the indirect effect of HPWS on voice behavior through psychological safety. Data were gathered in a survey of middle and lower level bank employees (N = 261). Data validity/reliability and estimations were performed by applying the principles of partial least squares structural equation modeling (PLS-SEM). The findings indicate that psychological safety mediates the link between HPWS and voice behavior, and supportive leadership enhances voice behavior by strengthening the effect of HPWS on psychological safety. This study contributes to organizational psychology literature by explaining how supportive leadership affects the indirect effect of HPWS on voice behavior through psychological safety. Study limitations are related to external validity and cross-sectional testing of data.

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