Acceso usuarios
Purpose: This study aims to analyze the Implementation of the Integrated Service Policy for Port Services to Support the Empowerment of the Maritime Defense Area. The port's function is to support the smoothness, security, and orderliness of the flow of ship, passenger, and ship traffic or goods, sailing safety and security, intra-and/or inter-modal movement places and encouraging the national and regional economy while taking into account regional spatial planning.
Theoretical framework: This study discusses several theoretical frameworks which include Policy Implementation, Integrated Port Services, and Empowerment of Maritime Defense Areas. The theory of Public Policy Implementation is used for establishes a communication model and implementation analysis, with a very strong emphasis on what influences the acceptance or rejection of messages across layers of government and the inhibiting and enabling factors.
Design/Methodology/Approach: The research method used is descriptive qualitative, with research analysis on policy implementation consisting of the content of policy and context of implementation, where existing services involve many interests and port management. Data analysis techniques using qualitative descriptive analysis followed four stages, namely data collection, data reduction, data presentation as well as conclusions and verification.
Findings: The results of the research are: 1) The performance process of loading and unloading activities at the Port of Tanjung Perak Surabaya to support the empowerment of the maritime dimension defense area has been going well, 2) Performance results loading and unloading activities at Tanjung Perak Port in Surabaya to support the empowerment of the maritime dimension defense area have been carried out properly and can accommodate all port institutions, 3) There are supporting factors for the implementation of Integrated Service Policy, the existence of regulations that support the implementation of Service policies, 4) There are inhibiting factors, namely the absence of a central decision-making institution, Separate Container locations, Suboptimal Guidance Shipping Channels.
Research, practical & social implications: The benefits obtained in this study are obtaining the most appropriate policy model namely The Integrated Port Policy for Excellent Service (IPPSE) and High Technology-Based Port Area Synergy Regulations to improve Service Security and Convenience at the Port of Tanjung Perak Surabaya to support the maritime dimension defense area.
Originality/Value: The value of this study stems from its handling of one of the important sectors, namely the Port service industry sector and regional empowerment in Indonesian maritime defense because this sector is considered the most important and effective in the economic development.
