Managerial Implications for Enhancing Working Motivation and Loyalty of Workers of Enterprises in Dong Nai Province

• Autores: Nguyen Thi Phuong Thao, Nguyen Van Tan, Mai Thị Anh Tuyet
• Localización: International Journal of Professional Business Review: Int. J. Prof.Bus. Rev., ISSN 2525-3654, ISSN-e 2525-3654, Vol. 8, Nº. 7, 2023 (Ejemplar dedicado a: Continuous publication; e02568)
• Idioma: inglés
• DOI: 10.26668/businessreview/2023.v8i7.2081
• Enlaces
  • Texto completo (pdf)
• Resumen

  • Purpose: The article aims to assess the factors affecting employees' work motivation and loyalty in enterprises in Dong Nai province. On that basis, the authors propose managerial implications to improve employees' work motivation and loyalty at enterprises in Dong Nai province.

      Theoretical framework: Motivation and loyalty is reflected in the employee's intention to stay with the organization for a long time, even when receiving a more attractive salary offer from other organizations. Work refers to the positive effects of work on each person, related to the challenges at work, the opportunity to develop personal abilities, and the enjoyment of doing the job.

      Design/Methodology/Approach: Quantitative method was carried out through direct interviews with 1000 workers using a questionnaire designed based on the results of the qualitative research step. The data were processed by SPSS 20.0 and Amos software. The reliability of the scales was tested using Cronbach's Alpha reliability coefficient, EFA exploratory factor analysis, confirmatory factor analysis (CFA), and structural model analysis (SEM) in Dong Nai province from June 2022 to December 2022.

      Findings: The study's contribution is to identify the factors of corporate culture, social responsibility, and management capacity to promote work motivation and employee loyalty.

      Research, practical & social implications:  Classical theories are used to study work motivation, add 3 factors, find out the remaining problems, and propose management implications to improve the work motivation of employees' activities soon.

      Originality/Value: The results are also scientific evidence and are essential for researchers and policymakers for businesses to apply research results to improve employee motivation and loyalty of employees.

• Referencias bibliográficas
  • Abzari, M., & Sadri, H. (2011). Factors affecting employee motivation in Isfahan electricity distribution company. Proceedings, 8(19),...
  • Adedeji, A. O., & Ugwumadu, O. C. (2018). Factors motivating employee loyalty and employee retention in deposit money banks in Nigeria....
  • Anjam, M., & Ali, T. Y. (2016). Impact of leadership style on employee's loyalty. Gulf-Pacific Journal of Business Administration,...
  • Denison (2010). Organizational culture & employee engagement: What's the relationship?. Organizational Dynamics, 16(4), 4-21.
  • Ferreira, P. Y., Real, E., & Oliveira, D. (2014). Does corporate social responsibility impact on employee engagement?. Journal of Workplace...
  • Hair, J., Anderson, R., Tatham, R., & Black, W. (2021). Multivariate data analysis. US: Prentice-Hall: Upper Saddle River, NJ, USA.
  • Hanaysha, J. R., & Majid, M. (2018). Employee motivation and its role in improving the productivity and organizational commitment at higher...
  • Harry, S., & Nugroho, J. S. (2022). Organizational culture and employee loyalty: mediation impact of organizational commitment. Journal...
  • Hitka, M., Rozsa, Z., Potkany, M., & Lizbetinova, L. (2019). Factors forming employee motivation influenced by regional and age-related...
  • Hosseini, S. A. R. (2014). Factors affecting employee motivation. Management and Administrative Sciences Review, 3(4), 713-723.
  • Irena, K. (2012). The analysis of organizational culture with the Denison model. European Scientific Journal, 3(2), 362-368.
  • Jarratt, D., & Neill, G. (2002). The effect of organizational culture on business-to-business relationship management practice and performance....
  • Javed, K., Sana, M., Siddique, W. A., & Aziz, A. (2021). Determining the Influences of the employee's loyalty in the organizational...
  • Karimah, R. P., Abdullah S., & Setiadi, R. (2022). Analysis of factors affecting employee loyalty of PT X in Jakarta region. Journal of...
  • Kunz, J. (2021). Corporate social responsibility and employee's motivation -broadening the perspective. Schmalenbach Business Review,...
  • Maartje, P., & Jozef, R. P. (2021). Effect of motivation, leadership, and organizational culture on satisfaction and employee performance....
  • Massaras, P., Sahinidis, A., & Polychronopoulos, G. (2014). Organizational culture and motivation in the public sector: The case of the...
  • Maznah, W. O., Kamaruzaman, J., & Harniyati, H. (2010). Employee motivation and its impact on employee loyalty. World Applied Sciences...
  • Michael, T. L., & Robyn, L. R. (2016). Understanding employee motivation and organizational performance: Arguments for a set-theoretic...
  • Muala, I. A., Al-Ghalabi, R. R., Alsheikh, G. A. A., Hamdan, K. B., & Alnawafleh, E. A. T. (2022). Evaluating the effect of organizational...
  • Nadeak, B., & Naibaho, L. (2021). Motivation and HRM factors relation to the employee loyalty. Polish Journal of Management Studies, 22(2),...
  • Nejati, M., & Ghasemi, S. (2013). Corporate social responsibility and organizational commitment: Empirical findings from a developing...
  • Odukah, M. E. (2016). Factors influencing staff motivation among employees: A case study of equator bottlers Kenya. Journal of Human Resource...
  • Perdhana, M. S., Sawitri, D. R., & Chaerunissa, G. (2022). A phenomenological investigation of person-organizational fit: characteristics...
  • Puriwat, W., & Tripopsakul, S. (2021). Understanding digital social responsibility in the social media context: evidence from Thailand....
  • Rahman, A. (2018). Factors affecting employees' motivation at Infrastructure University Kuala Lumpur. Southeast Asia Journal of Contemporary...
  • Rajeh, M. (2019). Factors affecting motivation of lecturers at SMEs in Thailand. Journal of Human Resource Management, 2(2), 240-252.
  • Sarika, S. (2016). Influence of leadership style on employee motivation and performance. International Journal of Research in Management,...
  • ShaemiBarzoki, A., Attafar, A., & Jannati, A. (2012). An Analysis of factors affecting employee motivation based on Herzberg's Hygiene...
  • Sharma, P. (2017). Organizational culture as a predictor of job satisfaction: The role of age and gender. Management-Journal of Contemporary...
  • Simons, T. (2018). Factors affecting employee motivation at SMEs in Malaysia. European Journal of Business and Management, 4(5), 14-29.
  • Smith, P. C., Kendall, L. M., & Hulin, C. L. (1969). The measurement of satisfaction in work and retirement. Chicago: Rand McNally.
  • Soomro, B. A., & Shah, N. (2019). Determining the impact of entrepreneurial orientation and organizational culture on job satisfaction,...
  • Spector, P. E. (1997). Job satisfaction, application, assessment, causes, and consequences. Thousand Oaks, California: Sage Publications,...
  • Susanto, Y., Gunadi, Wicaksono, A., Murliasari, R., & Sampe, F. (2022). Employee performance analysis along with working from home during...
  • Wan, H. L. (2013). Employee loyalty at the workplace: The impact of the Japanese style of human resource management. International Journal...
  • Yang, H. C., & Kim, Y. E. (2018). The effects of corporate social responsibility on job performance: moderating effects of authentic leadership...