Empatía digital en la educación en línea: un estudio comparativo entre Portugal y Rumanía

• Alexandre Duarte ^[1] ; Romina Surugiu ^[2] ; Madalina Moraru ^[2] ; Valentina Marinescu ^[2]
  1. [1] Universidade Nova de Lisboa

     Universidade Nova de Lisboa

     Socorro, Portugal

     
  2. [2] University of Bucharest

     University of Bucharest

     Sector 3, Rumanía

     
• Localización: Comunicar: Revista Científica de Comunicación y Educación, ISSN 1134-3478, Nº 76, 2023 (Ejemplar dedicado a: Neurotecnología en el aula: Investigación actual y futuro potencial), págs. 107-118
• Idioma: español
• DOI: 10.3916/C76-2023-09
• Títulos paralelos:
  • Digital empathy in online education: a comparison study between Portugal and Romania
• Enlaces
  • Texto completo (pdf)
• Resumen
  • español

    Este estudio pretende presentar la medida en que la educación en línea influyó en el nivel de empatía de los estudiantes universitarios. Basada en una encuesta aplicada y autoevaluada en Portugal y Rumanía, participaron 1.085 estudiantes matriculados en programas de Ciencias de la Comunicación. El propósito de este estudio es desvelar la conexión entre el género, la exposición a la tecnología digital, el nivel de empatía según la escala BES aplicada a adultos jóvenes y la autopercepción de la educación en línea que implica el uso de cámaras web. La empatía tiene efectos positivos en la satisfacción de los estudiantes y aumenta sus resultados educativos. El cambio del entorno físico al digital trajo importantes desafíos para los que la mayoría de los estudiantes y profesores no estaban preparados. El entorno digital influye en cómo se expresa la empatía. Se han encontrado evidencias de una relación entre el uso de la tecnología, el contagio emocional y el género. Esto sugiere que el factor más relevante de variación de la empatía en la educación en línea es el género y que la comprensión de las emociones de los demás puede inhibirse durante la educación digital. Los hallazgos de la presente investigación pueden contribuir al diseño de actividades o programas que fomenten la expresión de empatía durante la educación en línea para adultos jóvenes.

  • English

    This study aims to present the extent to which online education influenced the level of empathy displayed by university students. The research relies on a self-evaluated applied survey in two European countries: Portugal and Romania. The participants in this research are 1,085 students enrolled in Communication Studies programs. The purpose of this study is to unfold the connection between gender, exposure to digital technology, empathy level according to the Basic Empathy Scale applied to young adults, and online education self-perception that involves the use of webcams. Empathy can have positive effects on students’ satisfaction and increase students’ outcomes. The shift from a physical environment to a digital one brought significant challenges that most students and teachers were not ready for. The digital environment influences how empathy is expressed. The present research found evidence of a relationship between exposure to technology usage, emotional contagion, and gender. This suggests that understanding the emotions of others might be inhibited during digital education. Also, the most relevant factor of empathy variation in online education is gender. The findings of the present research may contribute to the design of activities or programs that could foster empathy expression during online education for young adults.

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