El trabajo en tiempos de Lean Management: Una revisión crítica de sus efectos adversos sobre las experiencias de los trabajadores

• Magdalena Garcés ^[1] ; Antonio Stecher ^[1]
  1. [1] Universidad Diego Portales

     Universidad Diego Portales

     Santiago, Chile

     
• Localización: Innovar: revista de ciencias administrativas y sociales, ISSN 0121-5051, Vol. 31, Nº 79 (enero-marzo), 2021, pág. 61
• Idioma: español
• DOI: 10.15446/innovar.v31n79.91889
• Títulos paralelos:
  • Work in times of lean management: a critical review of its adverse effects based on workers’ experiences
• Enlaces
  • Texto completo
• Dialnet Métricas: 2 Citas
• Resumen
  • español

    Este artículo presenta los resultados de un estudio de alcance (scoping), cuyo objetivo fue describir y analizar la evidencia empírica internacional encontrada en artículos científicos sobre los efectos adversos de lean management a nivel de las experiencias y condiciones de trabajo. El proceso de revisión y búsqueda de la literatura se centró en recuperar artículos publicados en los últimos diez años, disponibles en tres bases de datos: Scopus, WoS y Psycinfo. De un total de 466 artículos recuperados, se seleccionaron 58 para el proceso de revisión final que consideró la lectura y revisión del texto completo. Los resultados dan cuenta de efectos adversos de lean management en cinco dimensiones de la experiencia de trabajo: la salud y el bienestar, las relaciones entre trabajadores/as y colectivos de trabajo, la organización del proceso de trabajo, las vivencias subjetivas y las relaciones laborales. Se destaca la importancia de promover espacios de discusión pública y debate académico sobre los nuevos modelos de gestión flexible, incorporando distintos actores del mundo sindical, empresarial y del gobierno; asimismo, se consideran criterios tanto económicos y de productividad como aquellos referidos al bienestar, la autonomía y los derechos de los/as trabajadores/as y sus organizaciones.

  • English

    This paper presents the results of a scoping study aimed at describing and examining international empirical evidence, found in scientific articles, on the adverse effects of lean management in regard to the experiences and conditions of individuals at work. The literature search and review process focused on retrieving articles published during the last ten years and available in three databases: Scopus, WoS, and Psycinfo. From 466 articles retrieved, 58 were selected for the final review process, which consisted of the reading and reviewing of the full texts. The results reveal adverse effects of lean management in five dimensions of workers’ experiences: health and well-being, relationships between workers and working groups, organization of the work process, subjective experiences, and labor relationships. From this, it becomes important to promote spaces for public discussion and academic debate on the deployment of new flexible management models, incorporating different actors from unions, firms, and the government. Besides, economic and productivity criteria are identified as elements referring to the well-being, autonomy and rights of workers and their organizations.

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