Del compromiso ciudadano a la coproducción. Análisis del concepto y casos de la administración pública

• Paloma Piqueiras Conlledo ^[1]
  1. [1] Universidad Complutense de Madrid

     Universidad Complutense de Madrid

     Madrid, España

     
• Localización: Cuadernos de Gobierno y Administración Pública, ISSN 2341-3808, Vol. 7, Nº. 1, 2020, págs. 1-14
• Idioma: español
• DOI: 10.5209/cgap.64948
• Títulos paralelos:
  • From citizen engagement to coproduction. Analysis of the concept and cases of the public administration
• Enlaces
  • Texto completo
• Dialnet Métricas: 1 Cita
• Resumen
  • español

    La crisis económica del 2008 desencadenó un periodo de austeridad y desafíos socioeconómicos. Para la Administración Pública esto supuso, al menos, tres retos: a) mantener el mismo nivel de excelencia contando con menos recursos (Luoma-aho, 2007); b) sortear los problemas para satisfacer las demandas de la población (Thomas, 2013) y; c) afrontar la pérdida de confianza de los ciudadanos (Eurofound, 2013). La situación financiera obligó al sector público a repensar su forma de relacionarse con los ciudadanos. Esta investigación, basándose en la teoría de los bienes intangibles (Canel y Luoma-aho, 2017), estudia las diferencias entre el Compromiso Ciudadano y las fórmulas de coproducción y aporta sugerencias para el desarrollo de la cooperación entre instituciones públicas y ciudadanos.

  • English

    The 2008 economic crisis triggered a period of austerity, risks and socio-economic challenges. In the case of the Public Administration, this could meant, at least, three defiance: a) maintaining the same level of excellence with fewer resources (Luoma-aho, 2007); b) undertake the problems to satisfy the demands of the population (Thomas, 2013) and; c) face the loss of trust that citizens have in the Public Administration (Eurofound, 2013). In short, the financial situation forced the public sector to rethink its way of relating to citizens. This research, based on the theory of intangible assets (Canel and Luoma-aho, 2017), studies the differences between citizen engagement and co-production actions and provides suggestions for the development of cooperation between public institutions and citizens.

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