Public sector motivational practices and their effect on job satisfaction: country differences

• de Juana-Espinosa, Susana ^[1] ; Rakowska, Anna ^[2]
  1. [1] Universitat d'Alacant

     Universitat d'Alacant

     Alicante, España

     
  2. [2] Business, Maria Curie-Sklodowska University, Lublin, Poland
• Localización: European journal of management and business economics, ISSN-e 2444-8494, ISSN 2444-8451, Vol. 27, Nº. 2, 2018, págs. 141-154
• Idioma: inglés
• DOI: 10.1108/ejmbe-02-2018-0027
• Enlaces
  • Texto completo  1    2  
• Dialnet Métricas: 2 Citas
• Resumen

  • The purpose of this paper is to explore the effects of job satisfaction practices for public sector employees through a cross-national approach. A multi-group analysis was carried out using SmartPLS3 among non-teaching employees of public universities in Poland and Spain. The results show a positive relationship between motivational factors and job satisfaction; however, there is no evidence that the variable “country” introduced significant differences. The research findings contribute to a better understanding of job satisfaction for public employees and provide empirical evidence on the relationship between job satisfaction and public culture

• Referencias bibliográficas
  • Adams, J.S. (1965), “Inequity in social exchange”, in Berkowitz, L. (Ed.), Advances in Experimental Social Psychology, Vol. 2, Academic Press,...
  • Azêdo, D. and Alves, H. (2013), “Internal marketing practices in health care and their influence on nurse motivation”, Home Health Care Management...
  • Bakker, A.B., Demerouti, E. and Verbeke, W. (2004), “Using the job demands-resources model to predict burnout and performance”, Human Resource...
  • Bellou, V. (2010), “Organisational culture as a predictor of job satisfaction: the role of gender and age”, Career Development International,...
  • Blau, P.M. (1964), Exchange and Power in Social Life, Wiley, New York, NY.
  • Bouckaert, G. (2007), “Cultural characteristics from public management reforms worldwide”, Research in Public Policy and Management Analysis,...
  • Brunetto, I., Xerri, M., Shriberg, A., Farr-Wharton, R., Shacklock, K., Newman, S. and Dieng, J. (2013), “The impact of workplace relationships...
  • Bullock, J.B., Stritch, J.M. and Rainey, H.G. (2015), “International comparison of public and private employees’ work motives, attitudes,...
  • Chen, S., Wu, W., Chang, Ch., Lin, Ch., Kung, J., Weng, H., Lin, Y. and Lee, S. (2015), “Organisational justice, trust, and identification...
  • Chordiya, R., Sabharwal, M. and Goodman, D. (2017), “Affective organizational commitment and job satisfaction: a cross-national comparative...
  • Christensen, T. and Lægreid, P. (2007), “The whole-of-government approach to public sector reform”, Public Administration Review, Vol. 67...
  • Cohen-Chara, Y. (2011), “The role of justice in organisations: a meta-analysis”, Organisational Behavior and Human Decision Processes, Vol....
  • Coomber, B. and Barriball, K. (2007), “Impact of job satisfaction components on intent to leave and turnover for hospital-based nurses: a...
  • Cowley, E. and Smith, S. (2014), “Motivation and mission in the public sector: evidence from the world values survey”, Theory and Decision,...
  • Coyle-Shapiro, J.A. and Kessler, I. (2003), “The employment relationship in the U.K. Public sector: a psychological contract perspective”,...
  • Crewson, P.E. (1997), “Public-service motivation: building empirical evidence of incidence and effect”, Journal of Public Administration Research...
  • Deci, E.L. (1975), Intrinsic Motivation, Plenum Press, New York, NY.
  • DeSantis, V.S. and Durst, S.L. (1996), “Comparing job satisfaction among public- and private-sector employees”, Public Personnel Management,...
  • Diamantopoulos, A., Riefler, P. and Roth, K. (2008), “Advancing formative measurement models”, Journal of Business Research, Vol. 61 No. 12,...
  • Drabe, D., Hauffb, S. and Richter, F.N. (2015), “Job satisfaction in aging workforces: an analysis of the USA, Japan, and Germany”, The International...
  • Eisenberger, R., Huntington, R., Hutchinson, S. and Sowa, D. (1986), “Perceived organisational support”, Journal of Applied Psychology, Vol....
  • Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I.L. and Rhoades, L. (2002), “Perceived supervisor support: contributions...
  • Ellinger, A.D., Ellinger, A.E., Hamlin, R.G. and Beattie, R.S. (2010), “Achieving improved performance through managerial coaching”, in Watkins,...
  • Emerson, R.M. (1976), “Social exchange theory”, Annual Review of Sociology, Vol. 2 No. 1, pp. 335-362.
  • Fornell, C. and Larcker, D.F. (1981), “Evaluating structural equation models with unobservable variables and measurement error”, Journal of...
  • Franco, L.M., Bennett, S. and Kanfer, R. (2002), “Health sector reform and public sector health worker motivation: a conceptual framework”,...
  • Gerhart, B. and Fang, M. (2014), “Pay for (individual) performance: issues, claims, evidence and the role of sorting effects”, Human Resource...
  • Gould-Williams, J.S. (2016), “Managers’ motives for investing in HR practices and their implications for public service motivation: a theoretical...
  • Greenberg, J. (1990), “Organizational justice: Yesterday, today, and tomorrow”, Journal of Management, Vol. 16, pp. 399-432.
  • Greenberg, J. (2011), “Organisational justice: the dynamics of fairness in the workplace”, in Zedeck, S. (Ed.), APA Handbook of Industrial...
  • Hair, J.F., Ringle, C.M. and Sarstedt, M. (2013), “Partial least squares structural equation modeling: rigorous applications, better results...
  • Hair, J.F., Black, W.C., Babin, B.J. and Anderson, R.E. (2010), Multivariate Data Analysis, 7th ed., Pearson Education International, Upper...
  • Hair, J.F., Hult, G.T.M., Ringle, C.M. and Sarstedt, M. (2017), A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM),...
  • Hair, J.F., Sarstedt, M., Pieper, T.M. and Ringle, C.M. (2012), “The use of partial least squares structural equation modeling in strategic...
  • Harman, H.H. (1976), Modern Factor Analysis, 3rd ed. revised, University of Chicago Press, Chicago, IL.
  • Herzberg, F., Mausner, B. and Snyderman, B.B. (1959), The Motivation to Work, Wiley, New York, NY.
  • Hiedemann, A.M., Nas, G. and Saporito, R. (2016), “A public service-dominant logic for the executive education of public managers”, Teaching...
  • Hofstede, G. (1984), Culture’s Consequences: International Differences in Work Related Values, SAGE Publications, London.
  • Hofstede, G., Hofstede, G.J. and Minkov, M. (2010), Cultures and Organisations: Software of the Mind, 3rd ed., McGraw-Hill, New York, NY.
  • Hu, Q. (2014), “Performance differences among four organisational commitment profiles”, Journal of Applied Psychology, Vol. 90 No. 6, pp....
  • Huang, X. and Van de Vliert, E. (2003), “Where intrinsic job satisfaction fails to work: National moderators of intrinsic motivation”, Journal...
  • Hung, C.L. (2012), “Internal marketing, teacher job satisfaction and effectiveness of central Taiwan primary schools”, Social Behavior and...
  • Inoue, A., Kawakami, N., Ishizaki, M. and Shimazu, A. (2010), “Organisational justice, psychological distress, and work engagement in Japanese...
  • Judge, T.A., Piccolo, R.F., Podsakoff, N.P., Shaw, J.C. and Rich, B.L. (2010), “The relationship between pay and job satisfaction: a meta-analysis...
  • Jun, M., Cai, S. and Shin, H. (2006), “TQM practice in maquiladora: antecedents of employee satisfaction and loyalty”, Journal of Operations...
  • Kim, H. (2014), “Transformational leadership, organisational clan culture, organisational affective commitment and organisational citizenship...
  • Kim, H. and Stoner, M. (2008), “Burnout and turnover intention among social workers: effects of role stress, job autonomy and social support”,...
  • King, N. (1970), “Clarification and evaluation of the two-factor theory of job satisfaction”, Psychology Bulletin, Vol. 74 No. 1, pp. 18-31.
  • Kurtessis, J., Eisenberger, R., Ford, M.T., Buffardi, L.C., Stewart, K.A. and Adis, C.A. (2015), “Perceived organisational support: a meta-analytic...
  • Liden, R.C., Wayne, S.J., Liao, L. and Meuser, J.D. (2014), “Servant leadership and serving culture: influence on individual and unit performance”,...
  • Locke, E.A. (1976), “The nature and causes of job satisfaction”, in Dunnette, M.D. (Ed.), Handbook of Industrial and Organisational Psychology,...
  • McPhee, S.D. and Townsend, L.J. (1992), “A study of organisational commitment and job satisfaction among air force occupational therapy officers”,...
  • Macey, W.H. and Schneider, B. (2008), “The meaning of employee engagement”, Industrial and Organisational Psychology, Vol. 1 No. 1, pp. 3-30.
  • Maidani, E. (1991), “Comparative study of Herzberg’s two-factor theory of job satisfaction among public and private sectors”, Public Personnel...
  • Malhan, I.V. (2006), “Developing corporate culture in the Indian university libraries”, Library Management, Vol. 27 Nos 6/7, pp. 486-493.
  • Matheson, A. and Kwon, H.S. (2003), “Public sector modernisation: a new agenda”, Journal on Budgeting, Vol. 3 No. 1, pp. 7-23.
  • Milne, P. (2007), “Motivation, incentives and organisational culture”, Journal of Knowledge Management, Vol. 11 No. 6, pp. 28-38.
  • Moorman, R.H. (1991), “Relationship between organizational justice and organizational citizenship behaviors: do fairness perceptions influence...
  • Mottaz, C. (1985), “The relative importance of intrinsic and extrinsic rewards as determinants of work satisfaction”, The Sociological Quarterly,...
  • Osborne, S. (2010), “Delivering public services: time for a new theory?”, Public Management Review, Vol. 12 No. 1, pp. 1-10.
  • Osborne, S., Radnor, Z. and Nasi, G. (2012), “A new theory for public service management? Toward a (public) service-dominant approach”, The...
  • Ostroff, C. and Bowen, D. (2016), “Reflections on the 2014 decade award: is there strength in the construct of HR system strength?”, Academy...
  • Pelit, E., Öztürk, Y. and Arslantürk, Y. (2011), “The effects of employee empowerment on employee job satisfaction”, International Journal...
  • Perry, J.L. (1997), “Antecedents of public service motivation”, Journal of Public Administration Research and Theory, Vol. 7 No. 2, pp. 181-197.
  • Perry, J.L. and Wise, R. (1990), “The motivational bases of public service”, Public Administration Review, Vol. 50 No. 3, pp. 367-373.
  • Podger, A. (2017), “Enduring challenges and new developments in public human resource management: Australia as an international experience”,...
  • Podsakoff, P.M. and Organ, D.W. (1986), “Self-Reports in organisational research: problems and prospects”, Journal of Management, Vol. 12...
  • Podsakoff, P.M., MacKenzie, S.B. and Bommer, W.H. (1996), “Transformational leader behaviors and substitutes for leadership as determinants...
  • Porter, L.W. (1962), “Job attitudes in management: i. Perceived deficiencies in need fulfilment as a function of job level”, Journal of Applied...
  • Price, J.L. and Mueller, C.W. (1986), Handbook of Organizational Measurement, Pittman, Marshfield, MA.
  • Rakowska, A., de Juana-Espinosa, S. and Valdés-Conca, J. (2015), “Determinants of organisational commitment for public administration employees:...
  • Rayton, B.A. and Yalabik, Z.Y. (2014), “Work engagement, psychological contract breach and job satisfaction”, The International Journal of...
  • Reinartz, W., Haenlein, M. and Henseler, J. (2009), “An empirical comparison of the efficacy of covariance-based and variance-based SEM”,...
  • Rhoades, L. and Eisenberger, R. (2002), “Perceived organisational support: a review of the literature”, Journal of Applied Psychology, Vol....
  • Rich, B., LePine, J.A. and Crawford, E.R. (2010), “Job engagement: antecedents and effects on job performance”, Academy of Management Journal,...
  • Rigdon, E.E. (2012), “Rethinking partial least squares path modeling: in praise of simple methods”, Long Range Planning, Vol. 45 Nos 5/6,...
  • Ringle, C.M., Wende, S. and Becker, J.M. (2015), “SmartPLS 3. Boenningstedt: SmartPLS GmbH”, available at: www.smartpls.com (accessed 25 February...
  • Rufin, R., Bélanger, F., Medina-Molina, C., Carter, L. and Sánchez-Figueroa, J.C. (2014), “A cross-cultural comparison of electronic government...
  • Saks, A.M. (2006), “Antecedents and consequences of employee engagement”, Journal of Managerial Psychology, Vol. 7 No. 21, pp. 600-619.
  • Sanjeev, M.A. and Surya, A.V. (2016), “Two factor theory of motivation and satisfaction: an empirical verification”, Annals of Data Science,...
  • Sousa-Poza, A. and Sousa-Poza, A.A. (2000), “Well-being at work: a cross-national analysis of the levels and determinants of job satisfaction”,...
  • Tekleab, A.G. and Chiaburu, D.S. (2011), “Social exchange, empirical examination of form and focus”, Journal of Business Research, Vol. 64...
  • Vandenabeele, W. (2009), “The mediating effect of job satisfaction and organisational commitment on self-reported performance: more robust...
  • Vandenabeele, W. and Van de Walle, S. (2008), “International difference in public service motivation: comparing regions across the world”,...
  • Wayne, S., Shore, L. and Liden, R. (1997), “Perceived organizational support and leader-member exchange: a social exchange perspective”, Academy...
  • Weiss, H.M. (2002), “Deconstructing job satisfaction: separating evaluations, beliefs and affective experiences”, Human Resource Management...