Electronic commerce contribution to the SME performance in manufacturing firms: A structural equation model

• María Verónica Alderete ^[1]
  1. [1] Universidad Nacional del Sur

     Universidad Nacional del Sur

     Argentina

     
• Localización: Contaduría y administración, ISSN 0186-1042, ISSN-e 2448-8410, Vol. 64, Nº. 4, 2019
• Idioma: inglés
• Títulos paralelos:
  • Contribución del comercio electrónico al desempeño de las PyMEs industriales: un modelo estructural
• Enlaces
  • Texto completo (pdf)
• Dialnet Métricas: 2 Citas
• Resumen
  • español

    El rol que juegan las Tecnologías de la Información y comunicación (TIC) para lograr un mejor desempeño organizacional aún requiere de un análisis más profundo entre las pequeñas y medianas empresas (PyMEs) de los países en desarrollo. Este estudio pretende ampliar la literatura empírica sobre la relación entre TIC, comercio electrónico y desempeño de las PyMEs en países en desarrollo. Para alcanzar este objetivo, utilizamos una muestra de 87 empresas manufactureras de la ciudad de Bahia Blanca, Argentina correspondiente al año 2015. Mediante la estimación de un Modelo de ecuación estructura, se obtiene que la adopción del comercio electrónico posee una influencia positiva y significativa en las ventas de las PyMEs la cual es potenciada por el nivel de uso de las TIC. Otros factores organizacionales tales como el tamaño de la empresa y los programas públicos explican el desempeño, pero no son predictores significativos de la adopción del comercio electrónico

  • English

    The role Information and Communication Technologies (ICT) play in achieving a better organizational performance still needs further analysis among small and medium sized enterprises (SME) from developing countries. This study aims to extend the empirical literature on the relationship between ICT, electronic commerce and SME performance in developing countries. To achieve this goal, we employ a sample of 87 manufacturing firms from the city of Bahía Blanca, Argentina in the year 2015. By estimating a structural equation model, we obtain that electronic commerce adoption has a positive and significant influence on SME sales which is reinforced by the level of ICT use. Other organizational factors such as firm size and public programs explain performance, but are not significant predictors of the electronic commerce adoption

• Referencias bibliográficas
  • Abebe, M. (2014). Electronic commerce adoption, entrepreneurial orientation and smalland medium-sized enterprise (SME) performance. Journal...
  • Albarracín, J. G., Erazo, S. C. and Palacios, F. C. (2014). Influencia de las tecnologías de la información y comunicación en el rendimiento...
  • Alderete, M.V and Gutiérrez, L.H. (2012). TIC y Productividad en las industrias de servicios en Colombia. Lecturas de Economía, 77, 163-188.
  • Alderete, M.V. (2011). Networks versus ICT Use: the case of SME from Bahía Blanca, Buenos Aires, Argentine. Journal of Information Systems...
  • Alderete, M.V. (2015). Redes de pymes: una visión desde las teorías de club y de equipo. Revista de Economía Institucional 17 (32), 317-348....
  • Alderete, M.V. (2016). Examining the ICT access effect on socio-economic development: the moderating role of ICT use and skills. Information...
  • Aral, S; Brynjolfsson, E and Wu, D. (2006). Which came first, IT or productivity? The virtuous cycle of investment and use in enterprise systems....
  • Arvanitis. S. (2005). Computerization. Workplace Organization. Skilled Labor and Firm Productivity: Evidence for the Swiss Business Sector....
  • Backman, M. (2013). Human capital in firms and regions: impact on firm productivity. Papers in regional science, 93 (3), 557-575.
  • Barney, J. B. (2001). Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view. Journal of management,...
  • Bayo-Moriones, A., Billón, M. and Lera-López,F. (2013). Perceived performance effects of ICT in manufacturing SMEs. Industrial Management...
  • Bernal García, J.J. and Martínez María-Dolores, S. María and Sánchez García, J. F., (2006). Study of the potentiality of the electronic commerce...
  • Bernardes do Nacimento, J.C. and da Silva Macedo, M.A. (2016). Structural equation models using partial least squares: an example of the application...
  • Billon, M., Lera-Lopez, F., & Marco, R. (2016). ICT use by households and firms in the EU: links and determinants from a multivariate...
  • Boateng, R., Molla, A. y Heeks, R. (2009). E-Commerce in developing economies: a review of theoretical frameworks and approaches. In K. Rouibah,...
  • Bresnahan, T.F., Brynjolfsson, E. and L.M. Hitt (2002). Information technology, workplaceorganization, and the demand for skilled labor: firm-level...
  • Brynjolfsson E. and Hitt L. (2003). Computing Productivity: Firm-Level Evidence. Review of Economics and Statistics, 85, 793-808. https://doi.org/10.1162/003465303772815736
  • Brynjolfsson, E. and Mc Afee, A. (2015). The second Machine Age. New York: W.W. Norton & Company.
  • Cai, J. and Szeidt, A. (2017). Interfirm relationships and business performance. The Quarterly journal of economics, 133 (3), 1229-1282. https://doi.org/10.3386/w22951
  • Cardona, M., Kretschmer, T. and Strobel, T. (2013). ICT and productivity: conclusions from the empirical literature. Information Economics...
  • Caro Encalada, M. J.; Leyva Morales, C. E. and Vela Manzanilla, R. (2011). Quality of the information technology and competitiveness in the...
  • CEPAL (2013). Economía digital para el cambio estructural y la igualdad (LC/L3602). Santiago de Chile, Naciones Unidas.
  • CEPAL (2015). La nueva revolución digital. De la internet del consume a la internet de la producción. Santiago de Chile, Naciones Unidas.
  • Chen, Y-Y.K., Jaw, Y-L., and Wu, B-L. (2016). Effect of digital transformation on organizational performance of SMEs: Evidence from the Taiwanese...
  • Chong, S. (2006). An empirical study of factors that influence the extent of deployment of electronic commerce for Small-and Medium sized...
  • Cin, B.C; Kim, Y.J and Vonortas, N.S. (2017). The impact of public R&D subsidy on small firm productivity: evidence from Korean SMEs....
  • Corrado, C., Haskel, J. and Jona-Lasinio, C. (2017). Knowledge spillovers, ICT and productivity growth. Oxford Bulletin of Economics and Statistics,...
  • Crespi, G., Figal Garone, L., Maffioli, A. and Meledez, M. (2015). Long term productivity effects of public support to innovation in Colombia....
  • Criscuolo, C. and Waldron, K. (2003). E-Commerce and Productivity. Economic Trends 600, UK Office for National Statistics.
  • de Guinea, A.O., Kelley, H. y Hunter, M.G. (2005). Information systems effectiveness in small businesses: extending a Singaporean model in...
  • DeLone, W.H and McLean, E.R. (2003). The DeLone and McLean model of informationsystems success: a ten-year update. Journal of Management Information...
  • Dyer, J., Singh, H., 1998. The relational view: cooperative strategy and sources of inter-organizational competitive advantage. Academy of...
  • Esposito, V. V. (2009). PLS path modeling and PLS regression: A joint partial least squares component-based approach to structural equation...
  • Figueroa González, E.G. (2015). Rentabilidad y uso de comercio electrónico en las micro, pequeñas y medianas empresas del sector comercial....
  • Gërguri-Rashiti, S., Ramadani, V., Abazi-Alili, H., Dana, L.P., and Ratten, V. (2015). ICT, innovation and firm performance: the transition...
  • Hair, J. F., Ringle, C. M., and Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. The Journal of Marketing Theory and Practice, 19(2),...
  • Hair JF, Black WC, Babin BJ, Anderson RE. Multivariate Data Analysis. 7th Edition. New Jersey: Prentice Hall; 2010.
  • Henderson, J.C. and Venkatraman, N. (1993). Strategic alignment: leveraging information technology for transforming organizations. IBM Systems...
  • Henseler, J., Ringle, C. M., and Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. Advances...
  • Huergo, E., Trenado, M. and Ubierna, A. (2016). The impact of public support on firm propensity to engage in R&D: Spanish experience....
  • INDEC (2008). Utilización de Tecnologías de la Información y las Comunicaciones (TICs) en las empresas industriales argentinas. https://www.indec.gob.ar/nuevaweb/cuadros/16/tic_12_08.pdf
  • Jones, C; Alderete, M.V. and Motta, J. (2013). Adopción del Comercio electrónico en Micro, Pequeñas y Medianas empresas comerciales y de servicios...
  • Jones, C; Motta, j. and Alderete, M.V. (2016). Gestión estratégica de Tecnologías de Información y Comunicación y adopción del comercio electrónico...
  • Kapurubandara, M.A. (2009). A Framework to e-Transform SMEs in Developing Countries. The electronic Journal of Information Systems in developing...
  • Kossai, M. and Piget, P. (2014). Adoption on information and communication technology and firm profitability: empirical evidence from Tunisian...
  • Kotelnikov, V. (2007). Small and Medium Enterprises and ICT, United Nations Development Programme – Asia-Pacific Development Information Programme...
  • Khurana, H., Goel, M., Singh, H., and Bhutani, L. (2011). E-Commerce: role of e-commerce in today’s business. International Journal of Business...
  • Liao, H., Wang, B., Li, B. And Weyman-Jones, T. (2016). ICT as a general-purpose technology: the productivity of ICT in the United States...
  • Lucia-Palacios, L., Bordonaba-Juste, V., Polo-Redondo, Y. and Grúnhagen, M. (2014). Technological opportunism effects on IT adoption, intra-firm...
  • Migdadi, M.M., Abu Zaid, M.K., Yousif, M., Almestarihi, R. and Al-Hyari, K. (2016). An empirical assessment of the antecedents of electronic-business...
  • Molla, A. and Licker, P. S. (2004). eCommerce adoption in developing countries: a model and instrument. Information & Management 424,...
  • Nurmilaakso, J. (2009). ICT solutions and labor productivity: evidence from firm-level data. Electronic Commerce Research, 9, 173-181. https://doi.org/10.1007/s10660-009-9034-4.
  • OECD, (2007). Catching-up in Broadband: What will it Take? OECD, Paris Peak, D., Guynes, C.S., and Kroon, V. (2005). Information technology...
  • Peak, D., Guynes, C.S., and Kroon, V. (2005). Information technology alignment planninga case study. Information and Management, 42, 635-649....
  • Peirano F. and Suárez D (2006). TICs y empresas: propuestas conceptuales para la generación de indicadores para la sociedad de la información....
  • Prahalad, C., and Hamel, G. (1990). The Core Competence of the Corporation. Harvard Business Review, 68, 79-91.
  • Premkumar, G. (2003). A meta-analysis of research on information technology implementation in small business. Journal of Organizational Computing...
  • Raymond, L., Croteau, A.M. and Bergeron, F. (2011). The strategic role of IT as an antecedent to the IT sophistication and IT performance...
  • Raymond, L. and Bergeron, F. (2008). Enabling the business strategy of SMEs through e-business capabilities: A strategic alignment perspective....
  • Reuber, A. R. and Fischer, E. (2011). International entrepreneurship in internet-enabled markets. Journal of Business Venturing, 26(6), 660-679....
  • Rivard, S., Raymond, L. and Verreault, D. (2006). Resource-based view and competitive strategy: an integrated model of the contribution of...
  • Rivas D. and Stumpo G. (2011). Las TIC en el tejido productivo de América Latina. En Novick M. y Rotondo S. (Compiladores).El desafío de las...
  • Rovira, S., Santoleri, P. and Stumpo, G. (2013). Incorporación de TIC en el sector productivo: uso y desuso de las políticas públicas para...
  • Rubin B, R. C. (1992). A transatlantic comparison of enterprise zone impacts: the British and American experience. Economic Development Quarterly,...
  • Scafarto, V., Scafarto, F. R. F.(2016). Intellectual capital and firm performance in the global agribusiness industry: the moderating role...
  • Spiezia V. (2010) Does Computer Use Increase Educational Achievements? Student-level Evidence from PISA.OECD Journal: Economic Studies. Available...
  • Stam, W., Arzlanian, S. and Elfring, T. (2014). Social capital of entrepreneurs and small firm performance: a meta-analysis of contextual...
  • Sunkel, G. and Trucco, D. (2010). Nuevas Tecnologías de la información y la comunicación para la educación en América Latina: riesgos y oportunidades....
  • Taher, M. (2012). Resource-Based View theory. In Y-KDwivedi et al. (eds), Information Systems Theory: explaining and predicting our digital...
  • The Boston Consulting Group (2012). The internet economy in the G-20. The $4.2 trillion growth opportunity. Report March 2012.https://www.bcg.com/documents/file100409.pdf
  • Wernerfelt, B. (1984). A resource-based view of the firm. Strategic management journal, 5(2), 171-180.
  • Wirtz, B.; Shilke, O., and Ullrich, S. (2010). Strategic Development of Business Models. Implications of the Web 2.0 for Creating Value on...
  • Yang, T., Xun, J., and He, X. (2015). British SMEs’ e-commerce technological investments and firm performance: an RBV perspective. Technology...