Safar Shasfand, Seyyed Mohammad Seyyed Hosseini
Based on their mission and vision, companies choose different indicators to measure their performance. Indicators that are important in the oil, gas, refining and petrochemical industries include safety, health, environment, energy, production, quality, cost, income, exports, stress, risk, maintainability, reliability, availability, replacement cost, commitment, motivation, and profitability. The actual situation assessment and comparison with the target indicators allows identification and analysis and plan the required necessary refining actions. Assessment and control are one of the stages of roadmap for continuous improvement. In this paper 1- Based on key indicators of determining the sensitivity of equipment and their coefficients by Delphi method and the questionnaire and classification of critical equipment in Tabriz petrochemical industry based on it.2- Performing RCM stages on four critical equipment. 3- Looking at maintenance from the perspective of Balance Score Card(BSC). 4- Developing assessment and interview questions based on the resistive maintenance model (Number of questions is 130), the number of questions varies based on the experiences of assessors, the type of activity, and the size of the organization.