Roberta Paltrinieri, Giulia Allegrini
The present contribution is the result of an initial analysis of the experience, launched in March 2017 by the Municipality of Bologna, of the District Laboratories, as a "space" for relations and interaction among and with citizens, besides as a tool to activate and manage structured and continuous processes of community care. In this framework, the University of Bologna team carried out a scientific supervision that allowed a reflection on the positive repercussions, the critical issues and the open challenges of the process, defining process indicators and improvement actions.