Resumen de Discrete simulation applied to a gas appliance company

Márcio Rodrigues Clementino, Thais Taba da Silva, Adriano Maniçoba da Silva, Wilson Yoshio Tanaka, Eugenio de Felice Zampini

• The proper management of the operations is fundamental to the companies' results, and, particularly, the continuous improvement in production processes is extremely important to raise the level of efficiency. The present study aimed to simulate the process of welding of a component called heat exchanger that makes up a gas water heater. Then, this simulation has the objective of optimizing the production process. The data collected were obtained from a company located in Mogi das Cruzes, São Paulo. The results of the simulation model point to opportunities for improvement, mainly in the direction of reducing work shifts.