Acceso usuarios
Kesklinna linnaosa, Estonia
The present article deals with receptive multilingualism (RM) in communication between Estonian salespersons and Finnish customers in Tallinn. A historical background and general description of this communication is provided. It is argued that RM is an established practice in this type of communication and that a nation-state is not necessarily marginalizing communication that deviates from monolingual norms. The notion of mutual intelligibility is critically analysed, and the data confirm that understanding is not exclusively dependent on material similarities between closely related varieties. Accommodation and negotiation are present in both sides, yet strategies employed by Finnish and Estonian interlocutors differ. The distinction between inherent and acquired RM is relevant in Russian–Finnish communication which takes place in the same environment. Finally, further research questions are formulated.
