Experiential Learning with Global Virtual Teams: Developing Intercultural and Virtual Competencies

• Zwerg-Villegas, Anne Marie ^[1] ; Martínez-Díaz, Jaime Humberto ^[1]
  1. [1] Universidad de La Sabana

     Universidad de La Sabana

     Colombia

     
• Localización: Magis: Revista Internacional de Investigación en Educación, ISSN-e 2027-1182, Vol. 9, Nº. 18, 2016, págs. 129-146
• Idioma: inglés
• DOI: 10.11144/Javeriana.m9-18.elgv
• Títulos paralelos:
  • Aprendizagem Experiencial com equipes virtuais globais: desenvolvendo competências interculturais e virtuais
  • Apprentissage expérimental avec Equipes Globaux Virtuels: pour développer compétences Interculturelles et visuelles
• Enlaces
  • Texto completo (pdf)
• Resumen
  • español

    Este estudio evalúa el impacto del Equipo Global Virtual (GVT) cuyo enfoque es el aprendizaje experimental dentro de la educación de negocios. Durante el primer semestre de 2014, 2.494 estudiantes universitarios de negocios (provenientes de 37 países de todos los continentes habitados) participaron en el proyecto llamado X-Cultura. Encuestas posteriores a los proyectos aplicadas a un grupo de participantes, así como a un grupo de control de estudiantes colombianos, revelan el aprendizaje significativo obtenido en términos de dificultades percibidas, relacionadas con las diferencias culturales y la coordinación de equipos virtuales. Este estudio aporta evidencia sobre la utilidad de los enfoques basados en GVT y facilita una mejor comprensión de los desafíos y las oportunidades de aprendizaje en el uso de este tipo de actividad de aprendizaje experiencial.

  • português

    Este estudo avalia o impacto da Equipe Global Virtual (GVT) cujo enfoque é a aprendizagem experimental dentro da educação de negócios. Durante o primeiro semestre de 2014, 2.494 estudantes universitários de negócios (provenientes de 37 países de todos os continentes) participaram do projeto chamado X-Cultura. Questionários posteriores aos projetos aplicados a um grupo de participantes, bem como a um grupo de controle de estudantes colombianos, revelam a aprendizagem significativa obtida em termos de dificuldades percebidas, relacionadas com as diferenças culturais e a coordenação de equipes virtuais. Este estudo contribui na evidência sobre a utilidade dos enfoques baseados em GVT e facilita um melhor entendimento dos desafios e das oportunidades de aprendizagem no uso deste tipo de atividade de aprendizagem experiencial.

  • English

    This study evaluates the impact of Global Virtual Team (GVT)- based experiential learning in business education. During the first semester of 2014, 2,494 university business students from 37 countries from all inhabited continents participatedin the X-Culture project. Post-project surveys applied to a participating group and to a control group of Colombian students reveal significant learning in terms of perceived difficulties related to cultural differences and virtual team coordination. This study provides evidence for the usefulness of GVT-based approaches and facilitates a better understanding of the challenges and learning opportunities in using this type of experiential learning activity.

  • français

    Cette étude évalue l’impact de l’équipe global virtuel (EGV) –basée dans l’apprentissage expérimental dans l’éducation commerciale. Pendant le premier semestre 2014, 2,494  étudiants universitaires de commerce de 37 pays de tous les continents habités ont participés dans le X-projet culturel. L’enquête post-projet appliquée au groupe participant et au groupe de control d’étudiants colombiens montre un apprentissage significatif en termes des difficultés perçues par rapport aux différences culturelles et à la coordination de l’équipe virtuel. Cette étude donne une évidence de l’effectivité d’EGV rapprochements et facilite une meilleure compréhension des défis et opportunités d’apprentissage au moyen de ce type d’activités d’apprentissage expérimental.          

• Referencias bibliográficas
  • Allport, G. W. (1954). The Nature of Prejudice. Cambridge, Massachusetts: Addison-Wesley.
  • Arnold, J.; Loan-Clarke, J.; Harrington, A. & Hart, C. (1999). Student's Perception of Competence Development in Undergraduate Business-related...
  • Bandura, A. (1977). Social Learning Theory. Englewood Cliffs, New Jersey: Prentice Hall.
  • Barak, M.; Lipson, A. & Lerman, S. (2006). Wireless Laptops as Means for Promoting Active Learning in Large Lecture Halls. Journal on...
  • Belton, V.; Scott, J. L. & Thornbury-Gould, H. (2006). Developing the Reflective Practitioner-Designing an Undergraduate Class. Interfaces,...
  • Blanchard, F. A.; Adelman, L. & Cook, S. W. (1975). Effect of Group Success and Failure upon Interpersonal Attraction in Cooperating...
  • Blasco, M. (2009). Cultural Pragmatists? Student Perspectives on Learning Culture at a Business School. Academy of Management Learning and...
  • Bochner, S. (ed.) (1982). Cultures in Contact: Studies in Cross-Cultural Interaction. International Series in Experimental Social Psychology,...
  • Brameld, T. (1946). Minority Problems in the Public Schools: A Study of Administrative Policies and
  • Practices in Seven School Systems. New York: Harper & Brothers.
  • Budd, J. W. (2002). Teaching Labor Relations: Opportunities and Challenges of Using Technology. Journal of Labor Research, 23(3), 355-374.
  • Butler, C. & Zander, L. (2008). The Business of Teaching and Learning Through Multicultural Teams. Journal of Teaching in International...
  • Caligiuri, P. & Tarique, I. (2012). Dynamic Cross-Cultural Competencies and Global Leadership Effectiveness. Journal of World Business,...
  • Chappell, D. S. & Schermerhorn Jr., J. R. (1999). Introducing International Business Experience through Virtual Teamwork. Journal of...
  • Clark, D. N. & Gibb, J. L. (2006). Virtual Team Learning: An Introductory Study of Team Exercise. Journal of Management Education, 30(6),...
  • Crittenden, V. & Woodside, A. G. (2007). Building Skills in Thinking: Toward a Pedagogy in Metathinking. Journal of Education for Business,...
  • Earley, P. C. & Peterson, R. S. (2004). The Elusive Cultural Chameleon: Cultural Intelligence as a New Approach to Intercultural Training...
  • Eisenberg, J.; Lee, H.-J.; Brück, F.; Brenner, B.; Claes, M.-T.; Mironski, J. & Bell, R. (2013). Can Business Schools Make Students...
  • Flammia, M.; Cleary, Y. & Slattery, D. M. (2010). Leadership Roles, Socioemotional Communication Strategies, and Technology Use of Irish...
  • Gavidia, J. V.; Hernández-Mogollón, R. & Baena, C. (2005). Using International Virtual Teams in the Business Classroom. Journal of Teaching...
  • Hammer, M. R. (2011). Additional Cross-Cultural Validity Testing of the Intercultural Development Inventory. International Journal of Intercultural...
  • Humes, M. & Reilly, A. H. (2008). Managing Intercultural Teams: The eOrganization Exercise. Journal of Management Education, 32(1), 118-137.
  • Johnson, J. P.; Lenartowicz, T. & Apud, S. (2006). Cross Cultural Competence in International Business: Toward a Definition and a Model....
  • Jonsen, K. & Maznevski, M. L. (2010). Gender Differences in Leadership-Believing is Seeing: Implications for Managing Diversity. Equality,...
  • Jurse, M. & Mulej, M. (2011). The Complexities of Business School Alignment with the Emerging Globalization of Business Education. Kybernetes,...
  • Kolb, D. A. (1984). Experiential Learning: Experience as the Source of Learning and Development. Englewood Cliffs, New Jersey: Prentice Hall.
  • Kolb, A. Y. & Kolb, D. A. (2005). Learning Styles and Learning Spaces: Enhancing Experiential Learning in Higher Education. Academy of...
  • Langlois, G. A.; Barrett-Litoff, J. & Ilacqua, J. A. (2003). Transforming Educational and Business Practices in Belarus. Journal of Teaching...
  • Leiba-O'Sullivan, S. (1999). The Distinction between Stable and Dynamic Cross-Cultural Competencies: Implications for Expatriate Trainability....
  • Lipnack, J. & Stamps, J. (2000). Virtual Teams: People Working Across Boundaries with Technology. 2nd ed. New York: John Wiley & Sons.
  • Liu, X.; Magjuka, R. J. & Lee, S.-H. (2008). An Examination of the Relationship among Structure, Trust, and Conflict Management Styles...
  • Matveev, A. V. & Nelson, P. E. (2004). Cross Cultural Communication Competence and Multicultural Team Performance: Perceptions of American...
  • Maznevski, M. L. & DiStefano, J. J. (2000). Global Leaders are Team Players: Developing Global Learders through Membership in Global Teams....
  • McCall Jr., M. W. & Hollenbeck, G. P. (2002). Developing Global Executives: The Lessons of International Experience. Boston: Harvard Business...
  • Mintzberg, H. & Gosling, J. (2002). Educating Managers beyond Borders. Academy of Management Learning and Education, 1(1), 64-78.
  • Oddou, G.; Mendenhall, M. E. & Ritchie, J. B. (2000). Leveraging Travel as a Tool for Global Leadership Development. Human Resource Development,...
  • Rehg, M. T.; Gundlach, M. J. & Grigorian, R. A. (2012). Examining the Influence of Cross-Cultural Training on Cultural Intelligence and...
  • Sherif, M.; Harvey, O. J.; White, B. J.; Hood, W. & Sherif, C. W. (1961). Intergroup Conflict and Cooperation: The Robbers Cave Experiment....
  • Sutanto, J.; Kankanhalli, A. & Tan, B. C. (2011). Deriving IT-Mediated Task Coordination Portfolios for Global Virtual Teams. IEEE Transactions...
  • Taras, V.; Caprar, D. V.; Rottig, D.; Sarala, R. M.; Zakaria, N.; Zhao, F.; Jiménez, A.; Wankel, C.; Lei, W. S.; Minor, M. S.; Bryla, P.;...
  • Tonks, D. (2002). Using Marketing Simulations for Teaching and Learning. Reflections on an Evolution. Active Learning in Higher Education,...
  • Vogel, J. J.; Greenwood-Ericksen, A.; Cannon-Bowers, J. & Bowers, C. A. (2006). Using Virtual Reality with and without Gaming Attributes...