Acceso usuarios
Tanya Heikkila, Andrea K. Gerlak
Collaboration is commonly used to deliver public services that reach beyond the capacities of independent organizations. Much of the literature has been concerned with understanding the types of collaborative processes that are associated with successful collaboration. Yet, few scholars have studied how these design features unfold or evolve over time. We fill this gap through a study of a collaborative environmental management process—the South Florida Ecosystem Restoration Task Force—over a 10-year period. Using data coded from the Task Force’s meeting minutes, we examine three key elements of successful collaborative processes in the literature, including internal governance and administration, internal communication, and external communication. To complement our coded data, we also rely on interviews with collaborative participants and contextual information from news media and secondary sources. From our 10-year analysis, we develop propositions about the evolution of collaborative processes, which can provide a foundation for theory development and testing in other cases.
