Acceso usuarios
Jin Hong Ha, Daniel Riffe
This content analysis sheds light on research topic, method, theory, and authorship in crisis communication research published in communication and business journals and assesses which field has been more “interdisciplinary” in approach. Crisis research in communication has focused heavily on the effects of crisis management, using a quantitative approach and content analyses, with media articles as data sources. Business crisis research has concentrated mainly on evaluation of crisis events, using a qualitative approach and narrative analyses, and with practitioners as data sources. The data suggest that, in the past 20 years, crisis research in communication has been more interdisciplinary in terms of theory and authorship, whereas business has been more interdisciplinary in terms of methods
