El poder de las palabras de los capellanes. El impacto en los colaboradores de la gestión de la espiritualidad laboral

• Portales, Luis ^[1]
  1. [1] Universidad de Monterrey

     Universidad de Monterrey

     México

     
• Localización: Estudios Gerenciales: Journal of Management and Economics for Iberoamerica, ISSN 0123-5923, Vol. 31, Nº. 135, 2015, págs. 212-222
• Idioma: español
• DOI: 10.1016/j.estger.2014.12.004
• Enlaces
  • Texto completo (pdf)
• Dialnet Métricas: 1 Cita
• Resumen

  • Una forma de promover la espiritualidad en el área de trabajo son los capellanes corporativos. El objetivo de esta investigación fue probar la dependencia entre la percepción del colaborador sobre su estado espiritual, entre otros, y el acompañamiento del capellán. Se utilizó una metodología mixta donde, a través de entrevistas semiestructuradas, se identificaron las dimensiones sobre las cuales la labor del capellán tendría incidencia y se realizó un análisis de regresión lineal a una muestra de 848 colaboradores la empresa Tyson de México para comprobar dicha incidencia. Los resultados muestran que los capellanes inciden de forma significativa en una mejor percepción por parte de los trabajadores sobre sus condiciones de vida en el ámbito espiritual, psicológico, organizacional y familiar.

• Referencias bibliográficas
  • Ashforth, B. A. y Pratt, M. G. (2003). Institutionalized Spirituality: An oxymoron? In R. A. Giacalone y C. L. Jurkiewicz (Eds.), Handbook...
  • Baxter, P. y Jack, S. (2008). Qualitative case study methodology: Study design and implementation for novice researchers. Qualitative Report,...
  • Beck, R. y Jessup, R. K. (2004). The muttidimensional nature of quest motivation. Journal of Psychology and Theology, 32(4), 283–294.
  • Bernard, H. R. y Ryan, G. W. (2010). Analyzing Qualitative Data, Systematic Approaches (1st ed.). Thousand Oaks: SAGE Publications.
  • Biberman, J. y Whitty, M. (1997). A postmodern spiritual future for work. Journal of Organizational Change Management, 10(2), 130–138.
  • Blassingame, K. M. (2003). Corporate chaplains keep the faith with employees. Employee Benefit News, Enero 35-37. [consultado 6 Ene 2013]....
  • Castañeda, D. I. y Fernández Ríos, M. (2007). Validación de una escala de niveles y condiciones de aprendizaje organizacional. Universitas...
  • Cole, M. S. y Bruch, H. (2006). Organizational identity strength, identification, and commitment and their relationships to turnover intention:...
  • Consejo Nacional de Evaluación de la Política de Desarrollo Social (2012). Indicadores de carencia social. Medición de Pobreza [consultado...
  • Cook, S. (2009). What in the World Is Corporate Chaplaincy? & Why Should I Care? Capital Chaplains LLC [consultado 30 Nov 2013]. Disponible...
  • Curtis Graves, J. (2007). Leadership Paradigms in Chaplaincy (1st ed.). Boca Ratón: Universal- Publishers.
  • Damore, D. R., O'Connor, J. A. y Hammons, D. (2004). Eternal work place change: Chaplains' response. Work, 23(1), 19–22.
  • Driver, M. (2005). From empty speech to full speech? Reconceptualizing spirituality in organizations based on a psychoanalytically-grounded...
  • Elkin, G. (1992). Industrial chaplains: The low-profile counsellors at work. Employee Counselling Today, 4(3), 17–25.
  • Ellison, C. W. y Smith, J. (1991). Toward an integrative measure of health and wellbeing. Journal of Psychology and Theology, 19(1), 35–48.
  • Gadermann, A. M., Guhn, M. y Zumbo, B. D. (2012). Estimating ordinal reliability for Likert-type and ordinal item response data: A conceptual,...
  • Giacalone, R. A. y Jurkiewicz, C. L. (2003). Toward a science of workplace spirituality. In R. A. Giacalone y C. L. Jurkiewicz (Eds.), Handbook...
  • Goleman, D. (2012). Inteligencia social: la nueva ciencia de las relaciones humanas (2.a ed.). Barcelona: Kairós.
  • Heaton, D. P., Schmidt-Wilk, J. y Travis, F. (2004). Constructs, methods, and measures for researching spirituality in organizations. Journal...
  • Hicks, D. A. (2003). Religion and the workplace: Pluralism, spirituality, leadership (1st ed.). Cambridge: Cambridge University Press.
  • Hill, P. C. y Dik, B. J. (2012). Toward a science of workplace spirituality. Contributions from the psychology of religion and spirituality....
  • Instituto Politécnico Nacional. (2012). Encuesta de clima laboral y ambiente de trabajo. México: Escuela Superior de Comercio y Administración.
  • Kinjerski, V. y Skrypnek, B. J. (2006). Measuring the Intangible: Development of the Spirit at Work Scale. In Sixty-fifth Annual Meeting of...
  • Krahnke, K., Giacalone, R. A. y Jurkiewicz, C. L. (2003). Point-counterpoint: Measuring workplace spirituality. Journal of Organizational...
  • Krishnakumar, S. y Neck, C. P. (2002). The 'what', 'why' and 'how' of spirituality in the workplace. Journal of Managerial...
  • Lievens, F., van Hoye, G. y Anseel, F. (2007). Organizational identity and employer image: Towards a unifying framework. British Journal of...
  • Lund Dean, K., Fornaciari, C. J. y McGee, J. J. (2003). Research in spirituality, religion, and work: Walking the line between relevance and...
  • Marques, J. F. (2006). The spiritual worker: An examination of the ripple effect that enhances quality of life in- and outside the work environment....
  • Maslach, C., Jackson, S. E. y Leiter, M. P. (1996). Maslach Burnout Inventory Manual (3rd ed.). Palo Alto: Consulting Psychologists Press.
  • Mayer, J. D. y Salovey, P. (1993). The intelligence of emotional intelligence. Intelligence, 17(4), 433–442.
  • Meyer, J. y Davis, E. (2002). Workplace chaplains: Filling a need traditional EAPs can't meet. Benefits Quarterly, Thrid Quar, 22–27.
  • Michelson, G. (2006). The role of workplace chaplains in industrial relations: Evidence from Australia. British Journal of Industrial Relations,...
  • Miller, D. W. y Ewest, T. (2011). The Present State of Workplace Spirituality: A literature review considering context, theory, and measurement/assessment....
  • Miller, D. W. y Timothy, E. (2010). Rethinking the impact of religion on business values: Understanding its reemergence and measuring its...
  • Neal, J. y Biberman, J. (2003). Introduction: The leading edge in research on spirituality and organizations. Journal of Organizational Change...
  • Neal, J. y Biberman, J. (2004). Research that matters: Helping organizations integrate spiritual values and practices. Journal of Organizational...
  • Ngunjiri, F. W. y Miller, D. W. (2013). Leadership Views on Corporate Chaplains: Business, Socio-Cultural, and Spiritual Justifications. En:...
  • Nimon, K., Philibert, N. y Allen, J. (2008). Corporate Chaplaincy Programs: An exploratory study relates corporate chaplain activities to...
  • O'Connell, L. (2010). The coahing and training of corporate chaplains (Working Paper No. HRD 830), Clemson University [consultado 28 Oct...
  • Organización Internacional del Trabajo-OIT. (2011). Encuesta Clima Laboral. México, D.F.: Organización Internacional del Trabajo.
  • Park, C. L. (2012). Psychology of Religion and Workplace Spirituality. In P. C. Hill y B. J. Dik (Eds.), Religious and Spiritual Aspects of...
  • Peterson, C. (2005). Authentic Happiness Inventory Questionnaire. Measures Overall Happiness. Michigan: University of Michigan.
  • Pricewaterhouse Coopers. (2012). Encuesta de Clima Laboral (ECO). México: Pricewaterhouse Coopers.
  • Psych Tests (2013). Integrity and Work Ethics Test. PsychTests AIM Inc. [consultado 4 Mar 2013. Disponible en: http://testyourself.psychtests.com/testid/3090.
  • Rasouli, N., Montazeri, M., Nekouei, M. H. y Zahedi, H. (2013). Investigating the Relationship Between Spiritual Leadership and Employees...
  • Roberts, S. (2005). Chaplains ministering to workplace needs. Business Insurance, 39(42), 1–5.
  • Robles, E. (2011). Implicaciones de la espiritualidad en la administración de empresas. Inter Metro Business Journal, 7(1), 29–57.
  • Rosenberg, M., Schooler, C., Schoenbach, C. y Rosenberg, F. (1995). Global self-esteem and specific self-esteem: Different concepts, different...
  • Sarlak, M. A., Javadein, S. R. S., Esfahany, A. N. y Veiseh, S. M. (2012). Investigating the role of spirituality. Resurrection and transformational...
  • Seales, C. E. (2012). Corporate Chaplaincy and the American Workplace. Religion Compass, 6(3), 195–203.
  • Sheep, M. L. (2006). Nurturing the whole person: The ethics of workplace spirituality in a society of organizations. Journal of Business Ethics,...
  • Starcher, K. (2003). Should you hire a workplace chaplain. Regent Business Review, 8, 17–19.
  • Steingard, D. S. (2005). Spiritually-Informed Management Theory: Toward profound possibilities for inquiry and transformation. Journal of...
  • Thaker, K. B. (2009). Approaches to implement spirituality in business. Journal of Human Values, 15(2), 185–198.
  • Zinnbauer, B. J., Pargament, K. I. y Scott, A. B. (1999). The emerging meanings of religiousness and spirituality: Problems and prospects....