Contribution to social exchange in public organizations: : examining how support, trust, satisfaction, commitment and work outcomes are related

• Autores: Pascal Paillé, Francois Grima, Marie-Ève Dufour
• Localización: The International Journal of Human Resource Management, ISSN-e 1466-4399, Vol. 26, Nº. 4, 2015, págs. 520-546
• Idioma: inglés
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• Resumen

  • The intent of the research was to examine the relationships between support, trust, satisfaction, commitment and work outcomes. The framework of social exchange theory was used as a guide. The research described in this study replicates in the public sector (N = 704) and previous findings obtained in a study conducted in the private sector. Consistent with the study in private sector, support is related to intention to leave and helping behavior to trust and satisfaction. Results are discussed.