The UK Research Councils (RCUK) introduced an open access policy, and accompanying funding for Article Processing Charges (APCs), in April 2013. This article describes University College London (UCL)�s experience of managing its institutional, RCUK, and Wellcome Trust open access funds, and highlights its success in exceeding the RCUK target in the first year of the policy. A large institution, processing around 1,770 APCs in 2013�2014, UCL has established a dedicated Open Access Funding Team. As well as advising authors on funders� and publishers� requirements, managing payments, and liaising with publishers, the Team delivers a comprehensive open access advocacy programme throughout the institution. Researchers who have used the Team�s services show astonishing levels of enthusiasm for open access, and for UCL�s approach to supporting them.