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Rumores sobre el mercado y comportamiento del consumidor
Autores:
Allan J. Kimmel
Localización:
Esic market
,
ISSN
0212-1867,
Nº 131, 2008
,
págs.
189-230
Idioma:
español
Títulos paralelos:
Marketplace rumors and consumer behavior
Enlaces
Texto completo
1
2
Referencias bibliográficas
ALLPORT, G. W. y POSTMAN, L. (1947). The psychology of rumor. New York: Holt, Rinehart & Winston.
ANTHONY, S. (1973). Anxiety and rumor. Journal of Social Psychology, 89, 91-98.
BERENSON, A. (2000, September 5). Need for speed increases risk of costly errors at news wires. International Herald Tribune, p. 18.
FURUKAWA, R., KATO, H., y YAMADA, M. (2002). A conceptual model for adoption and diffusion process of a new product. Review of Marketing Science...
GOLDSTEIN, M. y CARREL, L. (2000, August 25). How a stock hoax happened. Available: www.smartmoney.com
HOFSTEDE, G. (1983). National cultures in four dimensions: A researchbased theory of cultural differences among nations. International Studies...
KAMINS, M. A., FOLKES, V. S., y PERNER, L. (1997). Consumer responses to rumors: Good news, bad news. Journal of Consumer Psychology, 6, 165-187.
KAPFERER, J.-N. (1990). Rumors: Uses, interpretations, & images. New Brunswick, NJ: Transaction.
KIMMEL, A. J. (2004a). Rumors and rumor control: A manager’s guide to understanding and combatting rumors. Mahwah, NJ: Lawrence Erlbaum Associates.
KIMMEL, A. J. (2004b). Rumors and the financial marketplace. The Journal of Behavioral Finance, 5, 232-239.
KIMMEL, A. J. y AUDRAIN, A.-F. (2002). Rumor control strategies within French consumer goods firms. Paper presented at the 110th American...
KIMMEL, A. J. y KEEFER, R. (1991). Psychological correlates of the transmission and acceptance of rumors about AIDS. Journal of Applied Social...
KNAPP, R. H. (1944). A psychology of rumor. Public Opinion Quarterly, 8, 22-27.
KOENIG, F. (1985). Rumor in the marketplace: The social psychology of commercial hearsay. Dover, MA: Auburn House.
NAUGHTON, T. J. (1996). Relationship of personal and situational factors to managers’ expectations of organizational change. Psychological...
ROSEN, E. (2000). The anatomy of buzz: How to create word of mouth marketing. New York: Doubleday/Currency.
ROSNOW, R. L. (1991). Inside rumor: A personal journey. American Psychologist, 46, 484-496.
ROSNOW, R. L. (2001). Rumor and gossip in interpersonal interaction and beyond: A social exchange perspective. In R. M. Kowalski, Behaving...
ROSNOW, R. L. y KIMMEL, A. J. (2000). Rumors. In A. E. Kazdin (Ed.), Encyclopedia of psychology (vol. 7, pp. 122-123). New York: Oxford University...
ROSNOW, R. L., YOST, J. H., y ESPOSITO, J. L. (1986). Belief in rumor and likelihood of rumor transmission. Language and Communication, 6,...
SANDBERG, J. (2003, October 29). Ruthless rumors and the managers who enable them. Wall Street Journal, p. B1.
SILVERMAN, G. R. (2005). Word of mouth: The oldest, newest marketing medium. In A. J. Kimmel (Ed.), Marketing communication: New approaches,...
USUNIER, J.-C. (2000). Marketing across cultures, 3rd ed. Harlow, England: Pearson.
WALKER, C. (1995, July). Word of mouth. American Demographics, pp. 38-44.
WALKER, C. J. y BECKERLE, C. A. (1987). The effect of anxiety on rumor transmission, Journal of Social Behavior and Personality, 2, 353-360.
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