Dean R. Spitzer
págs. 5-5
From e-training to e-performance: Putting online learning to work
Mariana Bernárdez
págs. 6-11
págs. 12-19
Myths and reality of e-learning
Stephen J. Gill
págs. 20-24
e-Learning: Managing for results
James R. Cook, William B. Heacock
págs. 25-31
Valuing learning: The measurement journey
Greg Wang
págs. 32-37
Innovative evaluation: Creating speed and efficiency in your level 3 evaluation processes
Thomas Riley, Holly Davani, Pat Chason, Ken Findley, Dale Druyor
págs. 38-44
Prioritizing training to maximize results: The 3 box system
Paul Kearns
págs. 45-49
Lessons learned: 20 keys to successful training and performance improvement
Dean R. Spitzer
págs. 50-53
Optimizing human performance: An introduction to the HPT method
Edward W. Schneider
págs. 54-58
Human performance improvement: Lessons to be learned from quality improvement
Paul A. Hummel
págs. 59-63