Knowledge and sustained competitive advantage: How do services firms compete?
Miguel González Loureiro, Mercedes Vila Alonso, Giovanni Schiuma
págs. 55-57
Knowledge assets in services across industries and across time
G.Scott Erickson, Helen N. Rothberg
págs. 58-64
Service innovation and its impact: What do we know about?
Susanne Durs, Anne Laure Mention, Petro Poutanen
págs. 65-72
The impact of intangibles on value creation: Comparative analysis of the Gu and Lev methodology for the United States software and hardware sector
Leonardo Fernando Cruz Basso, Juliana Oliveira Albuquerquer Saliba de, Herbert Kimura, Erica Braune Sumoyama Braune
págs. 73-83
José Luis Ruizalba Robledo, María Vallespín Arán, Javier Ramón Pérez Aranda
págs. 84-92
Outsourcing de sistemas de información: situación actual, evolución y tendencias
Reyes González Ramírez , José L. Gascó Gascó
, Juan Llopis Taverner
págs. 93-99