Quality excellence in Taiwan: : theories and practices
Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Chi-Kuang Chen
págs. 1-2
Development of quality management in Taiwan the past, present and future
Chi-Kuang Chen, Iuan-Yuan Lu, Kuo-Ming Wang, Jiun-Yi Jang, Jens J. Dahlgaard
págs. 3-13
Capability contingent: : the impact of organisational learning styles on innovation performance
Chun-Cheng Chien, Han-Chung Lin, Bella Ya-Hui Lien
págs. 14-28
Innovation performance of Taiwanese information firms: : an acquisition�learning�innovation framework
Liang-Hung Lin
págs. 29-45
Hospital innovation and its impact on customer-perceived quality of care: : a process-based evaluation approach
Ing-Long Wu, Pi-Jung Hsieh
págs. 46-61
Applying failure mode and effects analysis for successful knowledge management
Shih-Hsiung Luo, Gwo-Guang Lee
págs. 62-75
Jen-Te Yang
págs. 76-92
An exploratory study of knowledge creation and sharing in online community: : a social capital perspective
Margaret Sheng, Rendi Hartono
págs. 93-107
Shuang-Shii Chuang, Kun-Shiang Chen, Ming-Tien Tsai
págs. 108-122
Shih-Lung Fu, Shou-Yan Chou, Chi-Kuang Chen, Chi-Wei Wang
págs. 123-139
Hoshin Kanri planning process in human resource management: : recruitment in a high-tech firm
Chao-Ton Su, Tsung-Ming Yang
págs. 140-156
Total quality management and human resources selection: : A case study of the national teacher selection in Taiwan
Chih-Yang Chao, Hung-Ming Hsu, Fang-Chih Hung, Kung-Huang Lin, Jia-Wen Liou
págs. 157-172
págs. 173-189
Are alliances a panacea for SMEs? The achievement of competitive priorities and firm performance
Shu-Chi Hung, Shiu-Wan Hung, Ming-Ji Lin
págs. 190-202
An examination of the effects of quality on customer loyalty: : the automobile industry in Taiwan
Peng-Chan Chang, Chun-Ling Chuang, Wang-Ching Chuang, Wei-Ching Lin
págs. 203-217
págs. 218-232