Ensaio sobre a complexidade da prestação de serviços públicos

• Marques Pereira, Sandra Patrícia ^[1] ; Alves Ribeiro Correia, Pedro Miguel ^[1]
  1. [1] Universidade de Coimbra

     Universidade de Coimbra

     Coimbra (Sé Nova), Portugal

     
• Localización: Lex Humana, ISSN 2175-0947, Vol. 14, Nº. 1 (JAN.-JUL.), 2022, págs. 149-163
• Idioma: portugués
• Títulos paralelos:
  • Essay on the complexity of public service delivery
• Enlaces
  • Texto completo (pdf)
• Dialnet Métricas: 2 Citas
• Resumen
  • English

    Providing services to society is a challenging process for local governments, and it is a process that carries several risks. Government decisions will dictate the success or failure of a service delivered to citizens. These decisions are influenced by transaction costs (economic and political) and the costs of producing the service. By weighing both, governments decide which governance mechanism they will use to deliver the service. This essay aims to deepen the different topics that explain the complexity of service provision, delving deeper into the framework of transaction costs (economic and political), the models of production of public goods and services and the characteristics of services.

  • português

    Prestar serviços à sociedade é um processo desafiante para os governos locais, processo esse que comporta riscos. As decisões governamentais vão ditar o sucesso ou insucesso de um serviço entregue aos cidadãos. Essas decisões são influenciadas pelos custos de transação (económicos e políticos) e pelos custos de produção do serviço. Ponderando ambos, os governos decidem qual o mecanismo de governação que vão utilizar para entregar o serviço. O presente ensaio tem como objetivo aprofundar os diferentes tópicos que explicam a complexidade da prestação de serviços, aprofundando a teoria dos custos de transação (económicos e políticos), os modelos de produção de bens e serviços públicos e as características dos serviços.

     

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