Exploring the intersections of Tourism and Hospitality: a review and research agenda

• Autores: Ricardo Ramos, Paulo Rita, Sérgio Moro
• Localización: Tourism & Management Studies, ISSN-e 2182-8466, ISSN 2182-8458, Vol. 20, Nº 4, 2024, págs. 27-45
• Idioma: inglés
• DOI: 10.18089/tms.20240403
• Títulos paralelos:
  • Explorando as intersecções do Turismo e da Hotelaria:: uma agenda de revisão e investigação
• Enlaces
  • Texto completo (pdf)
• Resumen
  • English

    This study comprehensively reviews the literature since 2000 addressing contemporary tourism and hospitality research. The research conducted bibliometric analysis and topic modeling using R software encompassing over 18 thousand articles published in the top journals (first decile) according to the Scopus rankings. Our investigation determines the knowledge structure of research on tourism and hospitality and identifies current research trends through the intersection of the co-occurring themes and topic modeling topics. The impact of technological developments, the significance of sustainability in tourism practices, and the investigation of visitor behavior and decision-making processes are among the focal points. Furthermore, our study proposes directions for future research through the identification of a number of interesting avenues for further investigation that will fill in urgent shortages in the area. They include making tourism more inclusive and accessible, making use of cutting-edge technologies, and utilizing cultural diplomacy to improve the sustainability of tourism.

  • português

    Este estudo faz uma revisão exaustiva da literatura desde 2000 abordando a investigação contemporânea em turismo e hotelaria. A pesquisa realizou análise bibliométrica e modelação de temas com recurso ao software R abrangendo mais de 18 mil artigos publicados nas principais revistas (primeiro decil) de acordo com o ranking Scopus. A nossa investigação determina a estrutura de conhecimento da investigação em turismo e hotelaria e identifica as tendências atuais de investigação através da intersecção de temas co-ocorrentes e modelação de tópicos. O impacto dos desenvolvimentos tecnológicos, a importância da sustentabilidade nas práticas turísticas e a investigação do comportamento dos visitantes e dos processos de tomada de decisão estão entre os pontos focais. Além disso, o nosso estudo propõe orientações para futuras pesquisas através da identificação de uma série de caminhos interessantes para futuras investigações que irão colmatar carências urgentes na área. Estas incluem tornar o turismo mais inclusivo e acessível, fazer uso de tecnologias de ponta e utilizar a diplomacia cultural para melhorar a sustentabilidade do turismo.

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