O Turismo no Centro de Portugal: Satisfação dos Residentes, Impactos Percebidos e Envolvimento nas Decisões

• Francisco Dias ^[1] ; Sara Góis ^[1] ; Gonçalo Gomes ^[2]
  1. [1] Centro de Investigação, Desenvolvimento e Inovação em Turismo (CiTUR) na Escola Superior de Turismo e Tecnologia do Mar, Politécnico de Leiria
  2. [2] Núcleo de Apoio ao Investimento Turístico, Entidade Regional Turismo Centro de Portugal
• Localización: Revista portuguesa de estudos regionais, ISSN-e 1645-586X, Nº. 69, 2024, págs. 95-111
• Idioma: portugués
• DOI: 10.59072/rper.vi69.599
• Títulos paralelos:
  • Tourism in the Centro de Portugal region: Residents' satisfaction, perceived impacts,and involvement in decisions
• Enlaces
  • Texto completo
• Resumen
  • English

    Listening to local communities is essential to analyse the impacts of tourism. The aim of this study is to assess the satisfaction of residents of the Centro de Portugal region regarding tourism development in their region. Moreover, it analysesthe factors affecting their perceptions on the perceived impacts of tourism, using social exchange theory as the frame of reference. The results show that respondents are overall satisfied with the impacts of tourism on their regions. Furthermore, economic dependence on tourism and involvement in decisions regarding tourism planning are found to positively influence the perceived impacts of tourism. The data highlights the need to involve local communities more strongly in decisions regarding tourism planning in the region

  • português

    Aauscultação das comunidades locais é fundamental na aferição dos impactos do turismo.O objetivo do presente estudo consiste em aferir a satisfaçãodos residentes da região Centro de Portugal em relação aoturismona sua região, assim como os fatores que afetam os impactos percebidos do turismo, utilizando como quadro de referência aTeoria das Trocas Sociais. Os resultados mostram que os inquiridos estão globalmente satisfeitos com os impactos do turismo nas suas regiões.Além disso, verifica-se quea dependência económica faceao turismo e o envolvimento nasdecisões relativas aoplaneamento turístico influenciam positivamente os impactos percebidos do turismo. Os dados obtidos colocam em destaque a necessidade de envolver mais fortemente as comunidades locais nas decisões relativas ao planeamento e ao desenvolvimento turístico da região.

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