From analog to algorithm: a comprehensive review of artificial intelligence's intersection with management literature and Actor-Network Theory

• Wellington Rodrigo Monteiro ^[1] ; Eduardo Ayrosa ^[1]
  1. [1] Universidade Positivo

     Universidade Positivo

     Brasil

     
• Localización: Brazilian Journal of Information Science, ISSN-e 1981-1640, Nº. 18, 2024
• Idioma: inglés
• DOI: 10.36311/1981-1640.2024.v18.e024013
• Títulos paralelos:
  • Do analógico ao algoritmo uma revisão abrangente da intersecção da inteligência artificial com a literatura de gestão e a Teoria Ator-Rede
• Enlaces
  • Texto completo (pdf)
• Resumen
  • English

    In the digital age, the current Management literature remains heavily rooted in anthropocentric and analog perspectives, often overlooking the profound influence of algorithms and artificial intelligence (AI) in modern organizational dynamics. To this end, this systematic literature review seeks to bridge this gap by exploring the evolving landscape of AI in organizations and the role of the Actor-Network Theory (ANT) as a theoretical-methodological lens for understanding AI’s impact on Management. Through a systematic literature review, we address research on the utilizationof AI in Management over the past decade, the applications of ANT in non-IT or non-AI management studies, and studies explaining IT or AI concepts via ANT. Our findings highlight a significant research gap in understanding human-machine interactions and Business Management within organizations that use AI. Additionally, we identify potential avenues for future scholarly contributions, emphasizing the need for a more integrated approach that considers human and machine actors in organizational contexts

  • português

    Na era digital, a literatura atual sobre Administração continua fortemente enraizada em perspectivas antropocêntricas e analógicas, muitas vezes negligenciando a profunda influência dos algoritmos e da inteligência artificial (IA) na dinâmica organizacional moderna. Para isso, esta revisão sistemática de literatura procura preencher essa lacuna ao exploraro cenário em evolução da IA nas organizações e o papel da Teoria Ator-Rede (ANT) como uma lente teórico-metodológica para entender o impacto da IA na Administração. Por meio de uma revisão sistemática da literatura, abordamos pesquisas sobre a utilização da IA na Administração na última década, as aplicações da ANT em estudos de gestão que não sejam de TI ou de IA e estudos que expliquem conceitos de TI ou IA por meio da ANT. Nossas descobertas destacam uma lacuna de pesquisa significativa na compreensão das interações homem-máquina e da Gestão de Negócios em organizações que usam IA. Além disso, identificamos possíveis caminhos para futuras contribuições acadêmicas, enfatizando a necessidade de uma abordagem mais integrada que considere os atores humanos e mecânicos em contextos organizacionais.

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