Mapeando las interacciones rutinarias de las operaciones de puerto: Reflexiones desde el análisis de redes sociales

• Ruschel Reckziegel, José Francisco ^[1] ; Xavier Terra, Stela ^[1] ; Abreu Saurin, Tarcísio ^[1]
  1. [1] Universidade Federal do Rio Grande do Sul

     Universidade Federal do Rio Grande do Sul

     Brasil

     
• Localización: Redes: Revista hispana para el análisis de redes sociales, ISSN-e 1579-0185, Vol. 35, Nº. 1, 2024 (Ejemplar dedicado a: Gobernanza, coaliciones y políticas regionales), págs. 26-40
• Idioma: español
• DOI: 10.5565/rev/redes.1029
• Títulos paralelos:
  • Mapeando interações rotineiras em operações portuárias: insights da análise de redes sociais
  • Mapping routine interactions in port operations: Insights from social network analysis
• Enlaces
  • Texto completo
• Resumen
  • español

    El análisis de redes sociales demuestra ser un instrumento valioso para comprender y representar visualmente relaciones complejas entre diversas entidades dentro de una red. Este estudio tiene como objetivo explorar la aplicación del análisis de redes sociales en el contexto de las operaciones portuarias hinterland. En pos de este objetivo, examinamos las interacciones entre varias partes interesadas, incluidas las autoridades portuarias, los conductores de camiones, las empresas de agentes portuarios, los vigilantes, las empresas de importación/exportación y los operadores de terminales. Como resultado, revelamos patrones, identificamos cuellos de botella y descubrimos oportunidades para aumentar la eficiencia y la colaboración dentro de este sistema. Esta investigación contribuye al cuerpo de conocimiento existente sobre la utilización del análisis de redes sociales dentro de la industria marítima y, al mismo tiempo, proporciona información para mejorar el rendimiento portuario.

  • English

    Social network analysis proves to be a valuable instrument for comprehending and visually representing intricate relationships among diverse entities within a network. This study aims to explore the application of social network analysis within the context of hinterland port operations. In pursuit of this aim, we examined the interactions amongst various stakeholders, including port authorities, truck drivers, port agent companies, vigilant guards, import/export firms, and terminal operators. As a result, we unveiled patterns, pinpointed bottlenecks, and unearthed opportunities to amplify efficiency and collaboration within this system. This inquiry contributes to the existing body of knowledge concerning the utilization of social network analysis within the maritime industry while also providing insights to enhance port performance.

  • português

    A análise de redes sociais revela-se um instrumento valioso para compreender e representar visualmente relações complexas entre várias entidades dentro de uma rede. Este estudo tem como objetivo explorar a aplicação da análise de redes sociais no contexto das operações portuárias do interior. Para atingir esse objetivo, examinamos as interações entre diversas partes interessadas, incluindo autoridades portuárias, motoristas de caminhão, empresas de agentes portuários, gatekeepers, empresas de importação/exportação e operadores de terminais. Como resultado, revelamos padrões, identificamos gargalos e descobrimos oportunidades para aumentar a eficiência e a colaboração dentro deste sistema. Esta pesquisa contribui para o conhecimento existente sobre a utilização da análise de redes sociais na indústria marítima, ao mesmo tempo que fornece insights para melhorar o desempenho portuário.

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