An effective on-line dispute resolution network for enhancing collective redress in Europe: how to handle mass small claims through an integrated approach

• Autores: Beatrice Zuffi
• Localización: Revista ítalo-española de Derecho Procesal, ISSN-e 2605-5244, Nº. 1, 2022 (Ejemplar dedicado a: Small Claims), págs. 161-179
• Idioma: inglés
• DOI: 10.37417/rivitsproc/688
• Enlaces
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• Resumen

  • The ESCP disappointing results, the scarce interconnection between Reg. 861/2007, ADR legislation and Directives 2019/2161 and 2020/1828, as well as the suboptimal functio-ning of the ODR platform urge for a global rethinking. The Author points out some possible interventions to implement consumers’ and users’ protection in relation to small and ho-mogenous claims, hoping that the European Institutions will soon consider a reform aimed at establishing an online integrated justice service in which court procedures merge with mechanisms of amicable solutions