Percepción de intangibles y sus consecuencias sobre el rendimiento empresarial: una aproximación empírica en pymes gallegas

• Autores: Vicente A. López López, Anxo Calvo-Silvosa
• Localización: Revista galega de economía: Publicación Interdisciplinar da Facultade de Ciencias Económicas e Empresariais, ISSN-e 2255-5951, ISSN 1132-2799, Vol. 12, Nº. 2, 2003, págs. 67-82
• Idioma: gallego
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• Resumen

  • El enfoque de los recursos (RBV) es una de las perspectivas que tradicionalmente ha venido prestando más atención al carácter intangible de algunos activos como fuente generadora de ventajas competitivas y, por lo tanto, con capacidad para influir en el rendimiento empresarial. En este trabajo se explora la relación entre las percepciones que poseen los directivos sobre un grupo de recursos intangibles (reputación de la empresa, reputación del producto o servicio, capital humano y cultura organizativa) y el performance, para ello se realiza un contraste empírico en una muestra de empresas certificadas ISO 9000:1994. Finalmente, se extraen conclusiones.

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